Residential Lead Service Tech

Job Details: Job Location: Brennan Heating

• Lynnwood, WA, Position Type: Full Time, Salary Range: $30.00 - $45.00Hourly, Lead HVAC Service Technician $30.00–$45.00/hour DOE as well as spiff/commission program Full-Time | Experienced | Day Shift Brennan Heating & Air is hiring an experienced Lead HVAC Service Technician to join our team immediately. We're looking for a highly skilled, customer-focused technician who can confidently diagnose, service and repair residential HVAC systems, take ownership of service calls, and serve as a technical resource and leader for the service team. This is an opportunity for an experienced technician who is ready to take the next step in their career. The Lead Technician will remain hands-on in the field while also helping support technicians, maintain service standards, troubleshoot complex issues, and contribute to the continued success of the service department. If you take pride in your work, enjoy solving problems, and are someone others can rely on for technical knowledge and leadership, we'd love to hear from you.

What We Offer

$30–$45/hour DOE Medical, dental and vision insurance 401(k) with company match Paid time off and paid holidays Company-provided vehicle, where applicable Company-provided uniforms Ongoing technical training and professional development Career advancement opportunities Stable, year-round work Supportive team environment with a respected local company What You'll Do As a Lead HVAC Service Technician, you will: Diagnose, service, repair and maintain residential HVAC systems Troubleshoot complex heating, cooling and hearth/fireplace issues and determine effective repair solutions Service furnaces, heat pumps, air conditioning systems, thermostats, ventilation equipment and related comfort systems Perform preventative maintenance, system inspections and tune-ups Respond to service calls and emergency repair requests in a timely and professional manner Provide technical guidance and support to other service technicians when needed Help troubleshoot difficult or escalated HVAC service calls Share knowledge, best practices and technical expertise with less-experienced technicians Help maintain high standards for workmanship, safety, documentation and customer service Communicate repair recommendations and options clearly with homeowners Ensure parts, tools and materials are properly stocked and accounted for Maintain accurate service records and documentation Follow company safety policies, industry standards and applicable HVAC regulations Partner with management and other departments to support a positive customer and employee experience Perform other duties as assigned What Success Looks Like The successful Lead HVAC Service Technician is someone who: Takes ownership of their work and follows through Can accurately diagnose problems rather than simply replacing parts Is comfortable working independently in the field Can handle complex HVAC troubleshooting and service situations Provides an exceptional customer experience Communicates clearly with homeowners, coworkers and leadership Is willing to coach and support other technicians Leads by example and takes pride in quality workmanship Manages time effectively and stays organized Maintains a professional appearance and represents Brennan positively Qualifications: