Administrative Assistant

Coffee Regional Medical Center Administrative Assistant (FT) POSITION SUMMARY

• Provides a high-level administrative support for the Director
• Conducts research, prepares statistical reports, and handles information requests
• Performs clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings
• Collaborates with Environment of Care Committee and EMS Director in maintaining the hospital Emergency Operations Plan.

OVERVIEW

• The evaluation is to assure individual performance, departmental goals and organizational goals are aligned. It is designed to support communication between the manager and the employee. Employee perception of their own performance is very important. To maximize the benefit of this process, both the manager and the employee participate in the evaluation process.

QUALIFICATIONS

A. Knowledge, Skills and Abilities

• Excellent customer service skills.
• Reads and understands the English language.
• Ability to think critically and analytically with little or no supervision
• Ability to work effectively in situations of high stress and conflict and communicate goals and outcomes.
• Ability to process information and prioritize
• Possesses exceptional verbal and written communication skills
• Possesses independent work habits, is self-reliant and self-directed
• Ability to learn, adapt, and change as required by the job functions
• Ability to maintain absolute confidentiality of material and information accessed and reviewed
• Basic computer literacy
• Ability to move freely, reach, bend, and complete light lifting
• Ability to use good body mechanics while performing daily job functions and ability to follow specific OSHA guidelines
• Ability to maintain attendance to meet standard job practices B.

Education

• High school diploma required; Associate's degree in Business or equivalent work experience preferred C. Licensure
• None D. Experience
• 2 years relevant experience E. Interpersonal skills
• Demonstrates understanding of HIPAA Compliance, also personal/professional, medical/legal and bio-ethical standards and the importance of safeguarding confidentiality. F. Essential technical/motor skills G. Essential physical requirements
• Sedentary: Exert up to 10 lb. of force occasionally and/or a minute amount frequently greater than 75% H. Essential mental requirements I. Essential sensory requirements J. Other
• Microsoft Software Products, typing and organization skills K. Equipment used OTHER QUALIFICATIONS A. Exposure to hazards (body fluid exposure level)
• Level III B. Age of Patient Populations Served
• No patient contact - none JOB SPECIFIC DUTIES AND PERFORMANCE STANDARDS
• Below are those tasks, duties, and responsibilities that comprise the means of accomplishing the position’s purpose and objectives. These are critical or fundamental to the performance of the position. They are the major functions for which the person in the position is held accountable. Following are the essential functions of the position, along with the corresponding performance standards. o Answers telephone, referring all calls appropriately and using proper phone etiquette. o Greets visitors/patients. o Demonstrates good customer service skills. Represents the organization in a positive and professional manner. o Maintains all files and forms. o Maintains office in an orderly fashion. o Enters patient charges and reviews staff charges for accuracy daily. o Completes payroll in a timely manner if assigned. o Reports problems to the Director/Assistant Director in a timely manner. o Willingly accepts and carries out other duties as assigned. o Limits all personal phone calls and visitors to emergencies only. o Demonstrates an ability to be flexible, organized and function in stressful situations.