CCTV Command Center (Contract) (SPX Express)

Define CCTV governance framework, SOPs, and monitoring standards. Monitor ground operations through 24-hour CCTV surveillance Provide executive-level reporting on surveillance performance. Lead new site CCTV setup and system upgrades (e.g., resolution upgrades, storage expansion). Approve surveillance design based on risk assessment.

Establish preventive maintenance programs. Monitor uptime, recording functionality, and vendor SLA. Ensure CCTV system availability across critical sites. Lead AI-enabled CCTV roadmap and pilot testing. Define AI use cases aligned to fraud and security risk. Improve detection accuracy and reduce false positives. Lead CCTV Command Center team.

Manage vendors and system performance. Provide ad-hoc security support as requested, including Bachelor’s degree in any related field (IT or engineering is advantageous). 3+ years in CCTV / Physical Security Operations Experience leading multi-site CCTV implementation Experience with AI surveillance systems is advantage Good communication skills in both Thai and English for coordination with related teams.

Basic proficiency in G-suite and documentation/report writing.