Home Health Office Manager

Home Health Office Manager Location: Cary, NC 27511 Job Summary We are seeking a highly organized and detail-oriented Home Health Office Manager to join our team in Cary, NC. The ideal candidate will be responsible for overseeing the day-to-day operations of our home health office, working with sales, managing clinician schedules, coordinating patient care and ensuring compliance with all regulatory requirements.

Key Responsibilities

Manage office staff and ensure all administrative tasks are completed in a timely manner Coordinate patient care schedules and ensure all visits are scheduled and confirmed Monitor patient outcomes and staff performance Communicate effectively with nurses, therapists, and other clinical staff to confirm appointments and availability.

Maintain accurate and up-to-date patient records and clinician schedules Adherence to State Regulations Ensure agency compliance with all regulatory and accreditation requirements and company policies Assist with patient intake and registration processes Assist with hiring and training new office staff Handle any client or staff concerns and complaints Work closely with Clinical Manager(s) to ensure all patient-related documentation is complete, accurate and maintained according to agency policies Manage office supplies and ensure the reception area is organized and welcoming Perform general clerical duties including filing, faxing, scanning, and data entry Assist with billing and insurance verification as needed Support the team with other administrative tasks as assigned Qualifications Previous experience in home health management role Knowledge of home health regulations and compliance requirements Strong organizational and multitasking skills Excellent verbal and written communication skills Proficient in Microsoft Office Suite (Word, Excel, Outlook), EMR systems and comfortable learning new software Ability to handle sensitive and confidential information with discretion Customer service oriented with a friendly and professional demeanor Ability to work independently and as part of a team Benefits Medical/Dental/Vision/Life (EE/SP/CH) 401K with Employer Match PTO/Paid Holidays Work Environment This position is based in our Cary, NC office.

The role involves working in a fast-paced environment requiring attention to detail and the ability to manage multiple priorities.