Self-Storage Property Manager - Waxhaw, NC Waxhaw NC

Job Summary

We are seeking a Part-Time Property Manager who takes pride in keeping our facility in top condition while serving as the face of our brand on-site. This is a hands-on role with real ownership�our Maintenance Associates effectively run their sites, blending facility upkeep with customer service, sales, and reputation management.

The ideal candidate understands that a clean, well-maintained property directly drives tenant satisfaction, positive online reviews, and new rentals, and takes personal responsibility for all three.

Qualifications

� High school diploma or equivalent. � Ability to use hand and power tools safely. � Strong attention to detail and problem-solving skills. � Excellent communication and interpersonal skills, with a genuine customer-service orientation. � Comfort interacting with prospective and current tenants, including answering questions and closing rentals.

� A positive, professional demeanor that reflects well on the company in person and online.

Responsibilities

Maintenance & Facility Upkeep � Conduct maintenance tasks such as replacing light bulbs, fixing leaky faucets, and painting walls. � Perform routine inspections of building systems and grounds. � Assist with landscaping, debris removal, and general cleaning to maintain strong curb appeal. � Respond promptly to maintenance issues � Follow safety guidelines and maintain a clean, organized work environment.

Customer Service & Sales � Greet tenants and visitors warmly, creating a welcoming first impression that supports rentals and retention. � Guide prospects through the rental process and close new rentals, answering questions about units, pricing, and availability. � Build relationships with current tenants to drive retention and reduce turnover.

� Identify and act on opportunities to improve the customer experience on-site. Online Reputation & Reviews � Maintain a clean, presentable property that encourages positive customer impressions and online reviews. � Provide service that earns five-star feedback, and�when appropriate�invite satisfied tenants to share their experience on Google.

� Action any tenant concerns quickly and directly to resolve issues before they affect the site�s online reputation.