Patient Care Representative

Role & Summary of Responsibilities Keys to success: Be passionate about patient care, problem-solving, open to learn new skills, not afraid of a high paced environment and being a team player. You will provide support to the following location: Guaynabo, PR Key Responsibilities: Scheduling and/or rescheduling patient appointments Confirming patient appointments Contacting a list of potential leads Learning and providing information regarding our services Managing text messages Managing emails Scheduling and/or rescheduling patient appointments Confirming patient appointments Contacting a list of potential leads Learning and providing information regarding our services Managing text messages Managing emails Requirements High school diploma or equivalent Fully bilingual (English and Spanish) Required Detail oriented Customer service experience Tech savvy Benefits Competitive compensation Health insurance (Dental and Vision) Vacation leave Sick leave Paid holidays Paid lunch break About VIP Medical Group VIP Medical Group is a premier medical organization of two distinct brands: Vein Treatment Clinic and Pain Treatment Specialists.

Each of our brands focuses on providing specialized, minimally invasive procedures to help our patients regain control of their lives. One of the core principles at VIP Medical Group is our commitment to offering minimally invasive treatments. We believe that effective medical care should not come with the burden of extensive recovery times or significant discomfort.

This philosophy drives our approach to both vein treatments and pain treatments, where we use state-of-the-art techniques to ensure the best possible outcomes with minimal disruption to your life.