Senior Business Analyst

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We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: We are seeking a highly skilled Technical Business Analyst to play a key role in our team, responsible for analyzing business needs, identifying solutions, and facilitating Scrum teams to deliver high-quality products.

The ideal candidate will have a unique blend of business acumen, technical expertise, and Scrum Master skills.

Key Responsibilities

Education and Experience

• Bachelor's degree in Computer Science, Business Administration, or related field - 3+ years of experience in business analysis, Scrum mastery, or a related field
• Certification in Scrum Master (CSM) or equivalent is a plus Business Analysis:
• Collaborate with stakeholders to understand business requirements and identify solutions
• Analyze data and processes to inform business decisions
• Develop and maintain business cases, user stories, and requirements documentation
• Identify and mitigate risks, and develop contingency plans Scrum Master:
• Facilitate Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives
• Coach team members on Scrum principles, practices, and values
• Remove impediments and obstacles to ensure team progress
• Foster a culture of collaboration, continuous improvement, and transparency Technical Skills:
• Experience with project management tools, such as Azure Devops
• Basic understanding of software development life cycles and Agile methodologies
• Familiarity with data analytics and visualization tools, such as Tableau or Power BI Soft Skills:
• Excellent communication, interpersonal, and stakeholder management skills
• Strong problem-solving, analytical, and critical thinking skills
• Ability to work in a fast-paced environment, adapt to change, and prioritize tasks effectively
• Strong leadership and coaching skills, with the ability to motivate and guide team members Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.