Dental Administrator and Treatment Coordinator

About Us

Kilborn Dental Centre is a friendly, patient-focused dental clinic in Ottawa dedicated to providing an exceptional experience for every patient who walks through our doors. We're growing our team and looking for a motivated, personable individual to join us in a front desk administration role.

Key Responsibilities

Greet and check in patients, creating a warm and welcoming first impression. Schedule appointments, manage confirmations, and handle patient inquiries by phone and email. Present treatment plans and explain fees, insurance coverage, and payment options to patients. Process billing, insurance submissions, and payments accurately and efficiently.

Maintain patient records using Tracker dental software. Support the clinical team with day-to-day coordination and workflow.

What We're Looking For

Experience in a customer-facing role — dental experience is required. Backgrounds in sales, hospitality, or client services are strongly encouraged to apply. Comfortable discussing fees and services with confidence and professionalism. Strong interpersonal and communication skills with a naturally warm, patient manner.

Organized, reliable, and able to manage a busy front desk environment. Quick learner who is comfortable picking up new software and systems. How to Apply We'd love to hear from you! Please submit your resume and a brief cover letter through Indeed. Kilborn Dental Centre welcomes applications from all qualified candidates.