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Call Centre Assistant

Bedford, ENG, GBPosted Oct 17, 2026

Job description

Call Centre Assistant Specsavers. A household name and a Highstreet staple. And you could be part of the team. As a Call Centre Assistant at Specsavers, you’ll be organised and equipped to tackle a variety of tasks, including all aspects of Audiology administration including NHS forms and triaging, answering calls and general queries, updating & filing records, and managing appointments.

The aim is to provide a top-notch administrative service that will support the store’s success. What’s on Offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: Starting salary up to £12.91 per hour 28 days annual leave plus your birthday off !

Full time (40 hours)

  • Monday to Friday Pension contribution Annual subscription to the “Headspace” app We. Care – UK confidential employee helpline Outstanding clinical and professional development opportunities Access to latest clinical technology and equipment What we’re looking for? Some of the skills we’re looking for include: Excellent administration and organisational skills Outstanding customer service approach, able to provide support and reassurance to customers via email and on the phone Team player with a positive can-do attitude High level of interpersonal skills with the ability to build working relationships with a wide range of people Previous experience of working within an audiology/optics environment desireable but not required Find out more If you have everything we’re looking for and are excited by this opportunity, we’re excited to hear from you. Head to our website to learn more about the role, or even better, apply now. #LI-AG1

Description copied from Specsavers's careers page. Read the full posting before you apply.

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