Pool & Beach Server Cayman Islands Palm Heights

We are now accepting applications for the following position: POOL & BEACH SERVER Palm Heights is seeking an experienced and guest-focused Pool & Beach Server to deliver exceptional food and beverage service in our beach, pool, and cabana areas. This role is ideal for someone who is passionate about luxury hospitality, thrives in a fast-paced outdoor environment, and enjoys creating memorable guest experiences.

Key Responsibilities

Deliver exceptional food and beverage service across the beach, pool, and cabana areas while creating personalized and memorable guest experiences. Welcome and engage guests in a warm, professional manner, building genuine relationships and recognizing returning guests whenever possible. Maintain comprehensive knowledge of menus, daily specials, and beverage offerings to confidently guide guests and provide recommendations.

Accurately take orders, manage guest checks, and process transactions using the POS system. Serve food and beverages with attention to detail, ensuring presentation and service standards are consistently met. Monitor guest satisfaction throughout the dining experience and promptly resolve concerns or escalate issues when appropriate.

Complete opening and closing duties, including the setup, breakdown, stocking, and preparation of service areas. Maintain cleanliness, organization, and readiness of all guest-facing and service areas. Work collaboratively with culinary, bar, and resort teams to deliver seamless guest experiences. Uphold Palm Heights' standards of professionalism, presentation, and responsible alcohol service at all times.

Qualifications

Minimum 3 years of Food & Beverage experience within a luxury hotel, resort, beach club, or upscale dining environment. Strong food and beverage knowledge, including the ability to confidently recommend menu items and beverage pairings. Excellent communication, interpersonal, and problem-solving skills, with the ability to thrive in a fast-paced environment.

Understanding of luxury hospitality standards and a commitment to delivering exceptional guest experiences. Professional presentation, strong attention to detail, a team oriented mindset, and guest-focused demeanor. Ability to stand for extended periods and work efficiently in indoor and outdoor environments. Flexible availability, including weekends, evenings, and public holidays.

Hourly Range: US$8.00

• US$14.00+ gratuities Benefits: In accordance with Cayman Islands law Location: Grand Cayman Employment Type: Full-Time