Supervisor Inb Otb

Position Summary

The Inbound/Outbound Supervisor is responsible for overseeing daily receiving and shipping operations to ensure accurate, timely, and efficient movement of goods within DAISO USA’s distribution center. This role leads a team of warehouse associates, monitors inventory transactions, and enforces safety and operational standards to meet productivity and service goals.

Key Responsibilities

Supervise and coordinate all inbound receiving and outbound shipping processes Ensure timely unloading, staging, picking, packing, and shipping of products Oversee putaway and stock rotation in collaboration with inventory and replenishment teams Communicate with vendors, carriers, and internal departments to resolve discrepancies and support workflow Train, coach, and schedule warehouse staff across multiple shifts Monitor team performance, enforce standards, and support corrective actions when necessary Utilize Warehouse Management Systems (WMS) to track inventory movement and maintain accurate documentation Conduct routine cycle counts and ensure inventory accuracy Enforce safety protocols in accordance with OSHA and DAISO policies Maintain a clean, organized, and safe warehouse environment Participate in incident investigations and ensure corrective actions are implemented Qualifications High school diploma or GED (preferred) 3–5 years of warehouse experience, with 2+ years in a supervisory or lead capacity Knowledge of inbound and outbound logistics operations Familiarity with WMS, RF scanning, and shipping systems Experience operating forklifts or warehouse equipment (certification preferred) Strong communication, leadership, and organizational skills Ability to multitask and make decisions in a fast-paced environment English Language & Communication Requirements Must be able to read, write, and speak English at a basic functional level necessary to perform essential job duties safely and effectively.

Must be able to understand and follow work instructions, SOPs, equipment instructions, safety procedures, warning signage, emergency announcements, and required training materials. Must be able to communicate effectively with supervisors and team members and independently complete required employment documentation, policy acknowledgments, and onboarding requirements.

Physical Requirements Ability to lift, carry, push, and pull up to 40 lbs Frequent standing, walking, bending, and reaching Ability to work in warehouse conditions with variable noise, dust, and temperature levels Work Environment Indoor distribution center setting Shift-based schedule; weekend and evening availability required Regular interaction with warehouse teams, leads, and external partners