New Patient Coordinator (Madison)

Description About us: At Orthodontic Experts, we are passionate about delivering exceptional patient care and advancing the standard of orthodontic excellence. With over 30 locations across the greater Chicagoland area, Wisconsin, Indiana, and Indianapolis, and more on the way, we are a rapidly growing organization committed to transforming smiles and changing lives.

We are seeking dedicated team members who share our commitment to high-quality care and who embody our Core Values: Accountability Continuous Improvement Inclusion Integrity Respect Teamwork Transparency If you’re looking to grow your career with a purpose-driven, patient-centered organization, please apply with us. We also offer competitive pay!

Pay Range

$17.00-$18.00 per hour plus bonuses! Job Description: If you are looking to begin a career in ortho this is the springboard position for you! You will be greeting new patients and welcoming them to the practice. Following the office introduction, you take records (pictures and x-rays) which will be utilized to set a treatment plan for the new patient.

Duties include but are not limited to: Taking clear x-rays. Taking clear photos. Taking accurate scans for retainers. Assisting in sterilizing equipment. Maintaining clean working environment (not limited to picture & X-ray area). Work with the Treatment Coordinator to ensure patient case acceptance by orchestrating a “warm hand-off” to the TC.

Assist in meeting and/or exceeding monthly and annual clinic goals. Cover topics such as payment options and provide the patient with general information regarding insurance coverage as it relates to orthodontics. In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks.

Participate in Marketing Events Other tasks as assigned.

Requirements

High School Diploma/ GED New Patient Coordinators should have the ability to work independently, and in a team setting. Computer skills New Patient Coordinators should have the ability to travel & transport self to other practice locations. Minimum 6 months Chairside experience. Working Hours/ Location: Monday – Wednesday 8:45am – 5:00pm Thursday & Friday 6:45am – 3:00pm 2 Saturdays per month 1710 Eagan Rd, Madison, WI 53704 Travel availability to Beloit and Menomonee Falls Benefits (for our full-time employees): Paid Training Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic) Clinical Bonuses Paid Time Off Holiday Pay Medical, Dental, Vision, and Life Insurance Accident Insurance Short-Term Disability Long-Term Disability Employee Assistance Program Health Savings Account Dependent Care Account 401(k) and matching Pet Insurance Tuition Assistance Program Identity Theft Protection Met.

Life Met. Law Legal Insurance Transit Reimbursement

• Commuter Account Free and discounted Orthodontic Treatments