Software Test Analyst

DTMB Agency Services is seeking a Software Test Analyst 3 to provide exceptional customer service and testing support primarily for project needs within the Quality of Life (QoL) agencies (Department of Natural Resources, Department of Environment, Great Lakes, and Energy, and Department of Agriculture and Rural Development).

This role focuses on ensuring the quality, accuracy, and reliability of enhancements and technology updates for a public-facing applications that provide services to the residence of Michigan. DTMB Agency Services welcomes candidates who are detail oriented, collaborative, analytical, and committed to delivering high quality technology outcomes Job Duties Develop, execute, and maintain test plans, test cases, and test scripts.

Perform functional, regression, integration, and user acceptance testing. Identify, document, and track defects, ensuring clear communication and timely resolution. Validate system changes and enhancements to support agency goals and compliance with DTMB standards. Participate in project meetings, provide input on requirements from a testing perspective, and support continuous improvement efforts.

Additionally, this role serves as a key member of the DTMB Agency Services QA/BA team, contributing to various QoL support requests and operational team activities. Demonstrate strong customer service and communication skills. Help guide agency partners through DTMB processes, policies, and quality standards. Quickly learn new applications, workflows, and project contexts.

Be self-directed, well organized, and confident in building strong working relationships. Adapt easily to shifting priorities, changing project needs, and evolving agency requirements.

Requirements

5 years: Conducting comprehensive software testing activities, including test planning, test case design, execution, defect documentation, and process analysis to improve quality and reliability. Creating, refining, and managing test cases and acceptance criteria within Agile development projects, including supporting user story validation and participating in sprint ceremonies.

2 years: Working directly with senior management to communicate testing impacts, facilitate discussions on quality strategy, contribute to risk assessments, and gain alignment on testing approaches and defect resolution. Testing IT solutions designed for public use, including validating functionality, accessibility, performance, and security considerations for customer-facing applications.

Desired Skills 2 years: Experience with ADA/WCAG accessibility and compliance testing. Experience with reviewing and triaging vulnerability scan results. 1 year: Experience working with systems or programs governed by state and/or federal regulations, ensuring quality practices support compliance requirements. Minimum Education Bachelor's Degree Location Local candidates vs non-local : Open to local candidates or those that are willing to relocate.

Resources that relocate must be ready to work on-site from day one and must relocate at their own expense ( non-negotiable ) Position is a hybrid schedule with on site Wednesdays and Thursdays. Candidates MUST be located within the State of Michigan on remote workdays. No remote-only option available. Working hours Monday-Friday, approximately 8:00 a.

m. to 5:00 p.m. Additional Requirements Must be authorized to work in the United States; We are unable to offer sponsorships at this time Must undergo a background check and drug screening for employment. Employment Terms This is a W2 position 40 hrs per week HYBRID schedule - on site Wednesdays and Thursdays. Candidates MUST be located within the State of Michigan on remote workdays.

No remote-only option available. About Zenfreed At Zenfreed, we are more than an IT company. We bridge the gap between people wanting to do the work they were meant to do and organizations needing the right talent. We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway.

You may be just the right candidate for this or other roles.

Benefits

We understand a comprehensive benefits package is crucial to employment satisfaction. We offer medical, dental and vision coverage options for all employees.