Patient Service Representative

Summary: Manages front desk operations, Front Desk Associates, and Clerical Associates across the various Health Centers, ensuring efficient patient flow, accurate registration, and high-quality customer service. Serves as an integral member of the Care Coordination Team by supporting appointment scheduling, referrals, follow-up communication, and coordination between patients, clinical staff, and administrative departments to promote timely access to care and continuity of services.

Education

High School Diploma. Bachelor’s Degree in Business, Management, Health Administration or related field is preferred. Experience: One to two years previous experience, or related environment preferred. Good interpersonal and communication skills. Licenses, Certification and/or Registrations: Not Applicable