Admissions Director

About Company: How It All Began The story of Roman Eagle Memorial Home, previously known as Hilltop, is heartwarming – in part, because it is a success story not only in medical progress, but more important, because it is a story of vision, dedication, and service to our community. Roman Eagle Memorial Home is a not-for-profit organization with a rich tradition.

Our long history of service to the Danville-Pittsylvania County area dates back to 1918. On January 2, 1918, the State Corporation Commission chartered the Anti-Tuberculosis League of Danville, which served as the founding organization. Danville was the first city in Virginia to declare war on tuberculosis and establish its own sanatorium, named Hilltop.

The Danville Kiwanis Club supported Hilltop Sanatorium from its organization in the 1920’s. With advances in medical technology, there was no longer the need to care for tuberculin patients. Through the efforts of the Chamber of Commerce, led by President J. Blair Kerns, the Anti-Tuberculosis Sanatorium was converted into a nursing facility, Hilltop Nursing Home in 1956.

The existing facility was inadequate to meet the growing need of the senior citizen population and new construction was needed. Mrs. H. Smith Richardson, a native Danvillian, assisted in providing funds for this new construction from the Richardson Foundation. It was at this time that the Roman Eagle Lodge, No. 122, Ancient Free and Accepted Masons, accepted sponsorship of the nursing facility.

Their duty was to nominate the forty-five members of the Board of Directors and from this Board the Officers and Executive Committee, who were empowered to oversee the facility. In 1961, the original charter was amended to change the name from the Anti-Tuberculosis League of Danville to Roman Eagle Memorial Home, Inc., previously known as Hilltop Nursing Home.

Roman Eagle Memorial Home’s original facility was constructed in 1962 in front of the original structures, which were later demolished, and the cornerstone laid on July 28, 1962. Since its inception, Roman Eagle has undergone four expansions to its present capacity of 312-beds. Roman Eagle is seeking an experienced and motivated Admissions Director to lead the admissions and referral process for our skilled nursing and rehabilitation facility.

This key leadership role serves as the primary liaison between referral sources, prospective residents, families and facility staff to ensure a smooth admission experience while supporting census growth and exceptional customer service.

Position Overview

The Admissions Director is responsible for managing referrals and admissions from initial inquiry through admission, conducting pre-admission assessments, verifying insurance coverage, maintaining admission documentation, and developing relationships with healthcare partners throughout the community. The successful candidate will be highly organized, customer-focused, and comfortable working in a fast-paced healthcare environment.

Key Responsibilities

Admissions & Referral Management Manage and coordinate all incoming referrals and admissions. Conduct pre-admission clinical and financial assessments. Verify insurance coverage, benefits, and authorization requirements. Ensure admission paperwork is completed accurately and timely. Maintain complete and accurate admission documentation within the electronic health record system.

Complete required screenings prior to admission. Customer Relations & Community Outreach Conduct tours for prospective residents and family members. Build and maintain relationships with hospitals, physicians, case managers, discharge planners, and other referral sources. Represent the facility professionally within the healthcare community.

Participate in marketing initiatives and census development activities. Compliance & Coordination Ensure compliance with applicable federal and state admission regulations. Collaborate with nursing, therapy, social services, business office, and other departments to facilitate successful admissions and transitions of care.

Utilize EHR systems and facility software effectively. Monitor admission trends and provide regular reports to facility leadership.

Qualifications

Required Experience in long-term care admissions, healthcare marketing, sales, or a related healthcare field. Experience with insurance verification and insurance portals. Strong organizational, communication, and multitasking abilities. Proficiency with computer systems and business software applications. Ability to thrive in a fast-paced environment.

Preferred Bachelor's degree or equivalent combination of education and experience. Experience with PointClickCare. Experience using insurance portals such as Availity, Carelon, and NaviHealth. Skills & Attributes Excellent interpersonal and communication skills. Strong customer service orientation. Relationship-building and networking ability.

Attention to detail and organizational excellence. Professionalism and leadership skills. Job Type: Full-Time Rate of pay based on experience Benefits: Medical Insurance Plans with Prescription Coverage Dental Vision Voluntary Life Options Whole Life Short-Term-Disability Accident Policy Critical Illness Policy Hospital Indemnity Policy Cancer Policy Paid Time Off 401k