Accounts Receivable Officer

About the Role

A well-established Australian FMCG organisation undergoing global expansion. They are looking for a high-performing Accounts Receivable Officer with strong collections experience to join their Shared Services team in Manila. This role is ideal for someone who thrives in a high-volume, customer-facing AR environment and enjoys managing the full receivables cycle while driving timely collections and resolving complex account issues.

Key Responsibilities

Manage end-to-end Accounts Receivable and collections process Perform reconciliations, posting of receipts, and variance investigations Monitor and manage aging accounts and overdue balances Conduct collections calls and email follow-ups with customers Resolve disputes and collaborate with internal stakeholders for resolution Ensure accurate and up-to-date documentation of transactions Prepare and send customer statements Identify collection risks and escalate issues where needed Handle manual invoicing processes when required What We’re Looking For Minimum 5 years’ experience in Accounts Receivable with strong collections exposure Experience handling high-volume accounts and customer interactions Strong reconciliation and problem-solving skills High attention to detail and accuracy Excellent communication skills, especially for collections and client-facing tasks Ability to work independently in a fast-paced environment Nice to have: Experience with Dynamics 365 or similar ERP systems Exposure to Australian clients, processes, or NDIS Strong Excel skills (reporting, reconciliation, data handling) Why Join This Opportunity Work with a stable and growing Australian business Exposure to international AR processes and stakeholders Be part of a supportive shared services team environment Opportunity to contribute to process improvement and operational efficiency Competitive package and long-term career growth