Airfield Operations Officer

As an Airfield Operations Officer at Heathrow, you’ll play a vital role in keeping one of the world’s busiest airports running safely and efficiently. You’ll be part of the Airfield Operations team, working closely with Airside Safety, Air Traffic Control, Engineering, and Airline partners to ensure the smooth and compliant operation of the airfield.

This role is central to maintaining safety, minimising disruption, and supporting Heathrow’s commitment to operational excellence and sustainability. You’ll join a team that operates 24/7, ensuring that every aircraft movement, inspection, and response is handled with precision and professionalism. Success in this role means maintaining the highest standards of safety, responding swiftly to incidents, and contributing to continuous improvement across airfield operations Conducting regular airfield inspections to ensure compliance with safety and operational standards.

Coordinating with Air Traffic Control, airlines, and ground handlers to manage aircraft movements and stand allocations. Responding to airfield incidents, hazards, and emergencies, ensuring timely communication and resolution. Supporting winter operations, including runway condition assessments and coordination of snow and ice control activities.

Monitoring and reporting on airfield works, ensuring minimal disruption to operations and adherence to safety protocols. Contributing to operational planning, audits, and continuous improvement initiatives within the Airfield Operations team Minimise the wildlife hazard risk to aircraft by detecting, identifying and dispersing birds with the use of specialist equipment and firearms.

Act as first line response for airfield incidents, ensuring compliance with regulations, safety instructions and Heathrow By Laws, and that incident reporting is completed. The AA will minimise operations disruption and work with all stakeholders to manage incidents, escalating as required. Strong understanding of airfield operations, aviation safety, and regulatory compliance.

Excellent communication and coordination skills, with the ability to work effectively under pressure. Proven ability to make sound decisions in dynamic and time-critical situations. Experience in operational or safety-critical environments, ideally within aviation or transport sectors. Competent in using digital tools and systems for reporting, monitoring, and communication.

Full UK driving licence and ability to obtain an airside driving permit. Ability to obtain a Firearms license - for this please review the met police website to fully understand the requirements.