Service Coordinator

SERVICE COORDINATOR

• FULL TIME Who is Easterseals Redwood? At Easterseals Redwood, we believe in the power of purpose and the power of work. We empower children and adults with disabilities, military veterans, and people facing disadvantages in our region to live full and meaningful lives. Our programs are designed to meet individuals where they are -- to enrich education, expand employment, enhance health, and elevate our communities. By 2030, 10,000 people each year will say Easterseals Redwood makes their lives better. As one of the largest human service providers in the region, our team members won’t rest until every one of us is valued, respected, and accepted. Our Values: Believe in people, Joy, Inclusion, Curiosity, Impact, and Courage Why join Easterseals Redwood as a Service Coordinator: PTO and Extended Illness Time Health Insurance options 401 K Retirement Plan with a company match Dental and Vision Insurance options Disability Insurance options Education and Professional Development Assistance Free daily lunch (Kentucky campus) Humana Employee Assistance Plan 10 Paid holidays Growth Opportunities Position Summary: The Service Coordinator will be responsible for developing, implementing and monitoring annual individual service plans.

Job Responsibilities

Assisting individuals with disabilities in obtaining, learning or maintaining a job by identifying problem areas and working with employers, Easterseals Redwood staff and other support personnel to resolve any issues Attends job development and job coaching sessions with the individual served. Ensures clear, effective communication has taken place between individuals and supervisors by regularly visiting worksites.

Makes referrals to funding agency (i.e., OOD) for new or different jobs and advocates for the individual for funding support. Provides direct service if staffing levels are below the amount specified by acuity as directed by supervisor. Meets with new individuals to orient them to the service location. Monitors progress during 30-day assessment, coordinates staffing, reviews progress with individual and support team, and administers vocational interest testing.

Expectations for Professional Skills: Manages change in a well-planned manner consistent with Easterseals Redwood culture and capability to respond to change. Possesses critical thinking and problem-solving skills with attention to detail. Communicates effectively with individuals and/or groups in both private and public environments.

Makes timely and effective decisions in the absence of perfect information. Demonstrates flexibility when seeking solutions. Demonstrates appropriate culture in alignment with the Easterseals Redwood mission, vision, philosophy, values and standards. Values cultural diversity and best recognizes and utilizes individual abilities, skills, and characteristics when collaborating with others to complete work tasks.

Employs active listening skills and effective time management skills. Demonstrates effective interpersonal communication skills to foster positive working relationships with others. Seeks agreement between internal and external stakeholders to meet the interests of all parties. Promotes effective business and public relations for the agency by representing Redwood on request Education/Qualifications: Minimum of a baccalaureate degree from an accredited college or university and one year of experience in the field of developmental disabilities; Or Relevant experience on a year-for-year basis, or credentialing that substitutes for the educational requirement; *We are a drug-free workplace.