Part-Time Café Ambassador

Description Location: Lexus Escondido | Culture Café Schedule: Part-Time Reports To: Café Supervisor Join Our Team Lexus Escondido is seeking a friendly, energetic, and customer-focused Part-Time Café Ambassador to join our Culture Café team. This role is perfect for someone who enjoys creating welcoming experiences, connecting with guests, and serving high-quality beverages in a fast-paced environment.

As a Café Ambassador, you will represent the Lexus brand by providing exceptional hospitality to dealership guests and team members. You will help create a positive café experience through outstanding customer service, beverage preparation, and operational support.

Key Responsibilities

Greet and assist guests with a warm, professional, and welcoming attitude. Prepare and serve coffee, espresso beverages, and other café offerings. Educate customers on available menu items and make recommendations based on their preferences. Deliver exceptional customer service to both internal and external customers.

Anticipate customer needs and proactively provide support to enhance their experience. Assist with daily café operations during scheduled shifts. Follow all company policies and procedures related to cash handling, safety, cleanliness, and security. Maintain a clean, organized, and inviting café environment. Communicate effectively with management and team members to ensure smooth operations.

Maintain dependable attendance and punctuality.

Requirements

Qualifications Minimum of 1 year of customer service experience in a retail, hospitality, restaurant, café, or similar environment. Excellent interpersonal and communication skills. Ability to learn quickly and adapt to changing priorities. Strong customer service mindset with a "customer-first" attitude. Ability to work effectively both independently and as part of a team.

Ability to build positive relationships with customers and coworkers. Previous barista experience is preferred but not required. Training will be provided for the right candidate. Ideal Candidate The ideal Café Ambassador is outgoing, dependable, service-oriented, and passionate about creating memorable guest experiences.

If you enjoy interacting with people, thrive in a team environment, and take pride in delivering exceptional service, we'd love to meet you.