Japanese Customer Support Executive ( Native Japanese / JLPT N1 Speaker)

Job description: We’re Hiring: Japanese Customer Support Executives Location: Cyberjaya, Malaysia Employment Type: Full-time, Office-based Industry: Online Shopping Platform What You’ll Do Handle customer queries via chat, email, and calls in Japanese (English not required) Provide solutions and support related to online shopping experiences Ensure high-quality and professional communication with customers Work in rotational shifts to support global customers Requirements What We’re Looking For JLPT N1 certification OR Native Japanese speaker Open to all nationalities (visa sponsorship available) Fresh graduates & experienced customer service professionals are welcome Willingness to relocate to Malaysia Benefits What We Offer Salary: RM 8,000 – RM 9,000 basic (depending on CS experience) RM 500 transportation allowance Shift allowance for afternoon shifts Employment VISA & 1-way flight ticket reimbursement (for expats) 1-week hotel accommodation upon arrival (for expats) Comprehensive medical benefits (in-patient & out-patient for self & family) Maternity & paternity leave, annual leave, medical leave as per labor law Optical & dental coverage