Bicester Village | 40 hours Full Time | Fixed-Term Seasonal Contract

Overview

Bicester Village | 40 hours Full Time | Fixed-Term Seasonal Contract At Fortnum & Mason, we're preparing for our busiest and most exciting time of the year, and we're looking for enthusiastic Seasonal Sales Associates to join our team at Bicester Village. If you have a passion for delivering exceptional customer service, thrive in a fast-paced environment, and enjoy being part of a vibrant team, we'd love to hear from you.

What You'll Be Doing As a Seasonal Sales Associate, you'll play a key role in creating memorable experiences for our customers during the festive season.

Your responsibilities

Delivering outstanding customer service and personalised recommendations. Building product knowledge across our luxury food, gifting, and seasonal ranges. Maintaining exceptional visual merchandising and store presentation standards. Handling transactions accurately and efficiently. Replenishing stock and supporting the wider team to ensure smooth day-to-day operations.

Contributing to the warm and welcoming atmosphere that makes Fortnum & Mason unique.

What We're Looking For

Previous retail or customer-facing experience is a must. A positive, proactive, and team-oriented attitude. Excellent communication skills. A genuine passion for luxury retail and customer service. Flexibility to work full time in a fast-paced environment during the peak trading period. Important Information Please note that: This is a full-time role, working 5 days out of 7, including weekends, evenings, and peak trading periods.

The role is physically demanding and involves long periods of standing, walking, stock replenishment, lifting, and carrying products throughout the day. Due to the nature of our busiest trading period, annual leave cannot be taken during November and December. This is a fixed-term seasonal position running throughout the Christmas peak period.

We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment.

In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.