Head of Loyalty & Engagement

Calgary, Edmonton, Montreal, TorontoPosted Oct 10, 2026

Job description

A career as a Head of Loyalty and Engagement within the Digital and Commercialization sector at National Bank means acting as a subject matter expert in customer engagement, retention, and personalized customer experiences. In this role, you will have a direct impact on the Bank’s sustainable growth by leveraging your expertise in loyalty strategies, customer experience, and data-driven decision-making to deliver business results.

Reason to require this language: you will need to discuss frequently with our service providers or partners who speak a language other than French.

Critical Thinking Diplomacy Emotional Intelligence Leadership Loyalty Marketing Teamwork Data-Driven Decision-Making Decision Making Learning Agility Mobilization Strategic Vision Strategy Execution Team Alignment Curiosity Managerial Courage

Description copied from National Bank of Canada's careers page. Read the full posting before you apply.

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