IT CPE Senior Project Manager

Kentucky Housing Corporation Job Description Job Title: IT CPE Senior Project Manager Work Group: Information Technology FLSA Status: Exempt Reports to: IT CPE Manager GENERAL PURPOSE OF THE JOB: The IT CPE Senior Project Manager is responsible to plan, execute, document, and finalize all CPE projects ensuring all deliverables are met.

This includes defining the scope of each project, acquiring resources, building comprehensive work plans, and ensuring projects are delivered on time and within budget. The IT CPE Senior Project Manager will also oversee quality control throughout the life cycle of each project. The IT CPE Senior Project manager should have the ability to translate complex technical requirements into actionable plans.

This includes practice network asset management, governance and portfolio management, life cycle management, and related documentation.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Major Areas of Responsibility Corporate strategy and planning to include collaboration with IT CPE Manager, and stakeholders. This will involve defining project scope, goals, and deliverables that support business goals. Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.

Set and continually manage project expectations with team members and other stakeholders. In addition, plan, schedule, and track project timelines and milestones using appropriate tools. Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas. Define project success criteria and disseminate them to involved parties throughout project life cycle.

At the conclusion of project, create finalization closeout report including metrics for project closure based on organization scorecard. Identify successful and unsuccessful project elements and conduct closeout meeting with CPE, IT Director and stakeholders. Governance, Strategy and Integration to include oversight of KHC portfolio, prioritization, and sequencing to support strategic alignment.

Manage dependency mapping and systemic risk aggregation and ensure visibility to leadership. Has working knowledge of appropriate project management methodologies such as Agile, Waterfall, and Kanban aligned governance activities including Program Increment reviews and iteration checkpoints. Maintain governance documentation, standards, cadence, and reporting expectations.

Communicate governance outcomes and expectations to stakeholders and ensure alignment across teams. In addition, acquisition and Deployment directly impacting the organization by estimating the resources and participants needed to achieve project goals. Draft and submit associated project costs for all related resources including staff, hardware, software, implementation etc.

Determine and assess need for additional staff and/or consultants or vendors and communicate this need to IT CPE Manager to acquire the appropriate recruitments, if necessary, during project cycle. Operation Management to include directing and managing project development from beginning to end. Develop full-scale project plans and associated communications documents.

Delegate tasks and responsibilities to appropriate personnel. Identify and manage project dependencies and critical path. Develop and deliver progress reports, proposals, requirements documentation, and presentations. Proactively manage changes in project scope, identify potential crises, and devise contingency plans.

Build, develop, and grow any business relationships vital to the success of the project. Motivate project team members and contractors and influence them to take positive action and accountability for their assigned work. Provide weekly status review of active projects with IT leadership. Identify and address any concerns or efforts that may be negatively impacting project delivery date.

Knowledge, skills and abilities required of the position: KNOWLEDGE OF: SKILL IN: ABILITY TO: Word processing/spreadsheet applications such as Microsoft Word/Excel Basic rules of grammar and business writing Basic mathematic principles Collecting, analyzing and evaluating data Dealing with a diverse group of external and internal contacts at all levels Analyzing problems and reaching solutions Developing, implementing and coordinating of policies and procedures Assigning, managing and coordinating activities of staff Plan and organize work activities Prepare reports Present ideas effectively Handle sensitive/confidential information Develop work plans and implement projects independently Work in unsupervised environment Additional Information: Position requires ability to have excellent communication skills and the ability to work effectively with a wide variety of people, including external contacts as well as cross-departmental teams; ability to work in a team and as an individual to gain consensus; ability to multitask; ability to deal effectively with conflict; ability to work well under high pressure situations; ability to plan and present ideas effectively, both verbally and in writing; ability to plan, organize, and coordinate activities of staff.

Must have ability to work under minimal supervision. Knowledge of specialized software such as: Smartsheet, Team Dynamix, Microsoft Office including Excel, PowerPoint, and Word. Position may require use of personal vehicles to travel throughout the state in the course of business.

Education

This level of knowledge would normally be acquired through completion of bachelor’s degree or related field of study. Four years’ related experience may be substitute for degree requirements. Certifications: PMI Project Management Professional (PMP) is required. IT knowledge required. Prosci Certified Change Practitioner (CCP) is preferred.

Agile and Lean Governance – SAFe Lean Portfolio Management (LPM) is preferred. SAFe Scrum Master (SSM) or Certified Scrum Master (CSM) is preferred. Experience Requirements: Position requires more than five years’ project management experience. Required Competencies: Communication : The ability to clearly, professionally, and respectfully exchange information with others in verbal, written, and digital formats.

Demonstrates active listening, tailors messages to diverse audiences, and conveys complex information in an understandable way. Using appropriate tones and judgment ensures understanding, and encourages open, two ‑ way communication. Effectively collaborates with colleagues, leaders, and stakeholders to support productive working relationships and organizational goals.

Customer Service: Delivers high ‑ quality, prompt, and courteous support by actively listening, communicating clearly, and responding with professionalism and empathy. Understands customer needs, resolves issues efficiently, and maintains a positive, collaborative approach to ensure consistent, customer ‑ focused experience.

Demonstrates effectiveness through key service metrics such as response time, resolution time, customer satisfaction scores, and adherence to service quality standards. Ethics and Values: Demonstrates integrity and sound judgment by adhering to organizational policies, legal requirements, and professional standards. Acts honestly, responsibly, and transparently in all interactions.

Maintains confidentiality, avoids conflicts of interest, and makes decisions that support fairness, accountability, and the best interests of the organization and its stakeholders. Organizational and Priority Setting Skills: Effectively manages time, tasks, and resources by organizing work in a structured and efficient manner.

Prioritize responsibilities based on importance, deadlines, and organizational needs. Adapts to shifting priorities while maintaining accuracy, follow ‑ through, and consistent, timely results. Initiative: Takes proactive action to identify needs, solve problems, and improve processes without requiring direction. Demonstrates resourcefulness, responsibility, and a willingness to go beyond assigned tasks to achieve goals.

Seeks opportunities to add value, follows through on commitments, and acts with urgency and accountability.