Customer Service Representative

Customer Service Representative – Full-Time Location: Alpharetta, GA Pay Rate: $17.00 per hour Schedule: Monday–Friday, 9:00 AM–5:30 PM Position Type: Full-Time, On-Site (Non-Remote) Brookwood Funding LLC , a national consumer lending company, is seeking a motivated and customer-focused Customer Service Representative to join our team in Alpharetta.

This is an excellent opportunity for someone looking to build a long-term career with a stable and growing company. This is an on-site, non-remote position . No lending experience is required—we provide paid, on-the-job training. If you are dependable, enjoy helping people, possess strong communication skills, and are eager to learn, we'd love to hear from you!

What You'll Do

Assist customers by phone, email, and fax. Maintain accurate customer records and documentation. Respond promptly to customer inquiries and provide exceptional service. Resolve customer concerns and complaints professionally. Manage a high volume of inbound and outbound phone calls. Perform other administrative and customer service duties as assigned.

Qualifications

Excellent verbal and written communication skills. Strong attention to detail and organizational skills. Ability to prioritize tasks and manage time effectively. Comfortable working in a fast-paced, office-based environment. Basic computer and data entry skills. Previous call center or customer service experience is a plus, but not required.

What We Offer

Competitive pay Paid Time Off (PTO) Paid vacation 6 paid holidays Paid on-the-job training Full-time, stable Monday–Friday work schedule Career growth and advancement opportunities Medical, dental, vision, and other voluntary benefit options available beginning on the 91st day of employment, subject to plan terms and eligibility requirements Who We're Looking For We're looking for someone who is: Honest and dependable Motivated and eager to learn Customer service oriented A self-starter with a positive attitude Looking for more than just a job—someone seeking a rewarding, long-term career opportunity If you're motivated, dependable, and ready to grow with a great team, we encourage you to apply today!