Retail Manager

We are seeking a Retail Manager to oversee the daily operations of the store and ensure that set targets are met.

Key Responsibilities

Create a unique retail experience in the store following brand guidelines Develop and execute creative merchandising layouts for the store Work with the management team to set annual budgets and targets Manage budgets, profit and loss accounts, and monitor performance against agreed KPIs Develop and maintain systems to ensure sufficient stock levels at all times Analyse sales figures, interpret trends, and forecast future sales volumes to grow profit Identify potential income generation opportunities with the management team Ensure all business development activities support revenue growth objectives Work with the sales team to develop limited edition commissions and multiples from exhibiting artists Ensure compliance with all policies and procedures through meetings, audits, and store walk-throughs Evaluate performance issues and actively recruit retail candidates Provide support in identifying brands to be featured in the store portfolio Monitor low-performing brands and suggest strategies for performance improvement Effectively resolve customer complaints Plan and oversee in-store promotional events and displays Keep abreast of market trends to identify areas for improvement Ensure the store complies with all legal, health, and safety guidelines Perform any other tasks as assigned Requirements BSc.

/HND in Marketing, Business Administration, or a related field Minimum of 5 years’ experience as a Retail Manager Experience in the luxury lifestyle industry is an advantage Professional certification will be an advantage Working knowledge of the fashion/retail industry Good knowledge of sales software, data entry and understanding of business policies and procedures Ability to create spreadsheets, charts, and presentations Highly proficient in Microsoft Office tools Ability to prepare management reports and correspondence Excellent time management, organisational, planning, and coordination skills Ability to multitask and prioritise work effectively Strong interpersonal, communication, negotiation, and analytical skills Passionate about fashion, design, art, culture, and luxury Must be organised, detail-oriented, and professional in attitude and appearance with good judgement and have a friendly personality