Quality Assurance Specialist

• Actively coach and mentor the project team for process execution, policy & practices.

• Leading and participating in the company process improvement program, including establishing and implementing CMMI for development with agile.
• Planning, developing, and maintaining the Quality Management System and Manage QMS assets Library.
• Participate in the process and workflow automation.
• Responsible for Jira and Eaybi administration
• Planning and coordinating the implementation of the Process Improvement project according to the recommended Quality modern standards process, Business best practices, and company objectives.
• Conduct orientation & Training on the new processes if needed.
• Identify quality assurance process bottleneck and suggest actions for improvement.
• Planning and preparing for the external audit.
• Planning, conducting, and reporting Quality Internal Audits, scheduling, and results.
• Drive resolution of issues collected from all assessments and reviews of the project.
• Lead Process Improvement Action Plan to reach process capability goals in the project.
• Coordinate and manage meetings with the related stakeholders regarding taking the suitable corrective actions to cover any comments related to the audit status.
• Providing consultancy services to all stakeholders of the project related to Quality assurance activities and best practices.
• Prepare and present reports and metrics to Senior Management.

Requirements

• Bachelor’s degree in Computer Science or relevant field.
• From 3 to 5 years of experience as a QA Engineer/ business process improvement engineer.
• Proficient in MS Office software.
• Strong analytical skills to interpret and derive insights from multidimensional data, preferred Certified green belt six sigma.
• Experience with business intelligence tools, particularly EasybI or similar platforms.
• The ability to actively look for ways of improvement and good service orientation.
• Knowledge of systems analysis and determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes. Familiar with CMMI model or ISO Standards.