Accor
6,525 open roles
Assistant Housekeeping Manager
Phu Quoc, An Giang, vnFull-timePosted Oct 7, 2026
Job description
• Constantly remind and meet with all Housekeeping staff importance of Standard Operating Procedures for all areas of responsibility.
- Ensure that all auditing and reporting standards are conveyed to staff and adhered to
- Ensure that guests enjoy impeccable housekeeping product and that services offered by team members are offered in a timely manner
- Conduct quality control inspections of all areas of the hotel and share results with the team
- Work with Engineering to maintain areas of the hotel to the highest standards.
- Conduct daily briefings and monthly meeting with all Supervisors with Senior Executive Housekeeper/Housekeeping Manager
- Coordinate with outside contractors relating to his/her department ensuring that they follow all hotel policies
- Assist in overseeing the operations of Laundry and Linen, Flower and Decoration, Mini Bar Team Management
- Interview, select and recruit Housekeeping employees with final approval from the Executive Housekeeper.
- Identify and develop team members with potential
- Conduct performance review with the team
- Constantly monitor team members’ appearance, attitude and degree of professionalism
- Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
- Prepare weekly staff schedules keeping in mind-anticipated business.
- Prepare monthly report for monthly attendance in preparation for payroll
- Assist in monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues.
- Manage organization and cleanliness of departmental areas by conducting daily walk through
- Perform other duties assigned by the Management
- Maintain highest standards and quality of services in housekeeping operation to meet and exceed guests’ expectation while managing operational costs within budgets.
- Additional certification(s) from a reputable Hospitality Management school will be an advantage
- Minimum 2 years of Housekeeping experience with 2 years at a management level
- Good reading, writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
- Good working knowledge of MS Excel, Word, & PowerPoint
- High degree of professionalism with sound human resources management and business acumen capabilities
Description copied from Accor's careers page. Read the full posting before you apply.
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