Customer Service Associate

Location: Fairmont, West Virginia Position: Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change.

Customer Service Associates are responsible for: Maintaining store to the needs of management while giving excellent customer service to each guest Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer Ensure compliance with age restricted products such as tobacco, alcohol and lottery Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures Maintain a clean and organized store, register area and backroom Maintain cleanliness outside of the store Ensure all deliveries are made according to company policy Maintain safe/secure environment adhering to company safety methods Properly record time worked Complete daily paperwork/record-keeping Education and Experience: High School diploma or equivalent preferred 0-6 months’ work experience Requirements: Must be at least 16 years of age Must successfully complete company training Physical Requirements: Ability to traverse all parts of the location quickly Prolonged periods of standing on a hard surfaced floor Must be able to lift, push and pull up to 25 pounds at a time Customer Service Associates will be provided with the following: Training program Opportunity for advancement Pay increases Flexible schedules Annual review/evaluation Employee referral bonus program Company paid life insurance Weekly pay