Customer Communications Supervisor

Cornerstone Servicing is seeking a Customer Communications Supervisor to lead and oversee the development, execution, and continuous improvement of customer communications across all service channels. This role supervises a team responsible for drafting, mapping, testing, and maintaining customer communications while ensuring alignment with regulatory requirements, investor guidance, and company policies.

The ideal candidate will combine strategic oversight with hands-on management to ensure timely, accurate, and engaging customer communications that reinforce Cornerstone’s commitment to service excellence.