Accounts Receivable Specialist

William Jewell College is seeking a detail-oriented, student and third party-focused Accounts Receivable Specialist to join the Business Office. This role is responsible for managing and maintaining student account records, processing billing and payments, third-party billings, donor receivables and providing timely, courteous support for students and families regarding tuition, fees, and account inquiries.

The Accounts Receivable Specialist plays a key role in ensuring accurate financial transactions and supporting the College's mission of student success.

Key Responsibilities

Prepare and distribute student billing statements in accordance with College policies and billing schedules. Accurately process student adjustments, refunds, and account corrections. Assist with updating billings in the College’s financial software for all semester and monthly starts. Work closely with Advancement to collect pledge payments from donors.

Prepare and distribute third-party billings. Monitor past due accounts and support collections processes in collaboration with appropriate staff. Respond to student and parent inquiries in-person, via phone, and email regarding account balances, payment plans, billing questions, and financial holds. Work closely with Financial Aid and Registrar’s Office to ensure account accuracy and resolve discrepancies.

Maintain and update student account records in the College’s financial and student information systems. Assist with the implementation and monitoring of student payment plans. Support year-end and audit processes by providing documentation and account analysis as needed. Promote financial literacy and support students in understanding their financial responsibilities.

Ensure compliance with FERPA and college policies regarding student account information. Leads and manages all accounts receivable projects, ensuring timely execution, accuracy, and alignment with organizational objectives. Performs other duties, responsibilities, and special projects as assigned.

Qualifications

Required: Associate degree in accounting, business, or related field OR minimum of two years of experience in a financial or customer service role Strong attention to detail and organizational skills Excellent communication and interpersonal skills Proficiency with Microsoft Office Suite (Excel, Word, Outlook) Preferred: Experience working in higher education or with student accounts Familiarity with Ellucian Colleague or similar student information system Knowledge of FERPA and best practices for handling student financial data Work Environment: Standard office hours with occasional extended hours during peak billing periods Primarily an on-campus, in-person role Interactions with students, families, and internal departments are frequent and essential to the role To Apply: Interested candidates should submit a resume, cover letter, and references through the William Jewell College employment portal.

William Jewell College is an equal opportunity employer and values a diverse and inclusive community. We welcome applicants who will contribute to the College’s commitment to student learning and success.