Customer Success- Executive

Job Title: Sales Manager – Zoho Job Summary We are looking for a highly experienced and strategic Sales Manager – Zoho Solutions to lead our Zoho sales initiatives. The role requires deep expertise in Zoho ecosystem sales, strong pipeline management, CXO-level engagement, and the ability to drive structured revenue growth through CRM-driven sales processes.

The ideal candidate should have strong experience in SaaS solution selling, account expansion, proposal preparation, and digital transformation consulting across multiple Zoho applications.

Key Responsibilities

Sales Strategy & Revenue Growth Develop and execute sales strategies to drive Zoho solution revenue Achieve monthly, quarterly, and annual revenue targets Expand business through new logo acquisition and key account growth Drive up selling and cross-selling across the Zoho ecosystem Lead & Pipeline Management Oversee structured lead qualification using BANT framework Ensure proper pipeline creation, deal staging, and forecasting accuracy Maintain strong conversion ratios across the sales funnel Prevent lead leakage through disciplined CRM management Proposal Development & Commercial Structuring Prepare detailed and customized business proposals and commercial quotes Align solutions with client requirements and scope of work Collaborate with Pre-Sales and Delivery teams for technical and functional inputs Present proposals confidently to decision-makers and stakeholders Negotiate commercials and close deals effectively Enterprise & CXO Engagement Engage with CXOs, IT Heads, CFOs, CHROs, and decision-makers Identify operational gaps and position Zoho as a strategic solution Lead high-value enterprise discussions and negotiations Deal Closure & Cross-Functional Coordination Manage the complete sales lifecycle from prospecting to closure Coordinate with Pre-Sales, Delivery, Finance, and Support teams Ensure seamless handover post-closure for successful implementation Customer Retention & Account Growth Drive long-term customer relationships and key account retention Support renewals, expansions, and digital transformation initiatives Identify new opportunities within existing customer base CRM Discipline & Reporting Ensure accurate CRM updates and opportunity tracking Maintain data hygiene across leads, deals, and accounts Provide regular sales forecasts, reports, and pipeline insights Adhere to structured sales workflows and organizational processes Requirements Job Title: Sales Manager – Zoho Job Summary We are looking for a highly experienced and strategic Sales Manager – Zoho Solutions to lead our Zoho sales initiatives.

The role requires deep expertise in Zoho ecosystem sales, strong pipeline management, CXO-level engagement, and the ability to drive structured revenue growth through CRM-driven sales processes. The ideal candidate should have strong experience in SaaS solution selling, account expansion, proposal preparation, and digital transformation consulting across multiple Zoho applications.

Key Responsibilities

Sales Strategy & Revenue Growth Develop and execute sales strategies to drive Zoho solution revenue Achieve monthly, quarterly, and annual revenue targets Expand business through new logo acquisition and key account growth Drive up selling and cross-selling across the Zoho ecosystem Lead & Pipeline Management Oversee structured lead qualification using BANT framework Ensure proper pipeline creation, deal staging, and forecasting accuracy Maintain strong conversion ratios across the sales funnel Prevent lead leakage through disciplined CRM management Proposal Development & Commercial Structuring Prepare detailed and customized business proposals and commercial quotes Align solutions with client requirements and scope of work Collaborate with Pre-Sales and Delivery teams for technical and functional inputs Present proposals confidently to decision-makers and stakeholders Negotiate commercials and close deals effectively Enterprise & CXO Engagement Engage with CXOs, IT Heads, CFOs, CHROs, and decision-makers Identify operational gaps and position Zoho as a strategic solution Lead high-value enterprise discussions and negotiations Deal Closure & Cross-Functional Coordination Manage the complete sales lifecycle from prospecting to closure Coordinate with Pre-Sales, Delivery, Finance, and Support teams Ensure seamless handover post-closure for successful implementation Customer Retention & Account Growth Drive long-term customer relationships and key account retention Support renewals, expansions, and digital transformation initiatives Identify new opportunities within existing customer base CRM Discipline & Reporting Ensure accurate CRM updates and opportunity tracking Maintain data hygiene across leads, deals, and accounts Provide regular sales forecasts, reports, and pipeline insights Adhere to structured sales workflows and organizational processes