Dispatcher

Description The Dispatcher supports timely movement of medications, packages, supplies, and delivery information by coordinating routes, communication, documentation, and logistics follow-up. The role is accountable for accurate, timely, dependable execution within established procedures and for escalating issues that fall outside assigned authority.

Essential Job Functions and Responsibilities Coordinate or support delivery routing, dispatch, package movement, pickup, returns, and other logistics activity. Communicate with drivers, pharmacy teams, facilities, and internal partners regarding delivery status, changes, or issues. Maintain accurate routing, delivery, package, and exception documentation in applicable systems.

Respond to delays, missed deliveries, urgent needs, or other logistics exceptions and escalate appropriately. Maintain accurate records and documentation and protect confidential patient, team-member, customer, or business information. Manage assigned workload, deadlines, and follow-up responsibilities through completion.

Requirements

Basic Qualifications High school diploma, GED, technical training, certification, or equivalent experience. Recommended minimum: 1 year of related experience. Demonstrated proficiency in the assigned work and ability to independently complete recurring responsibilities. Strong organization, communication, and problem-solving skills with ability to coordinate time-sensitive logistics and maintain accurate records.

Preferred Qualifications

Additional related experience and relevant technical, safety, or industry certification. Delivery, dispatch, route planning, pharmacy logistics, healthcare courier, transportation, or multi-site operations experience.

Compensation

$34,000-$52,000