Workforce Development Instructor (FT)

Job Title: Workforce Development Instructor (FT) Department: Workforce Development Reports to: Vice President of Workforce Development Classification: Full Time, Exempt Supervises: No Direct Reports Mission Statement: Goodwill Industries of Mississippi, Inc.'s mission is to transform lives through lifelong learning and meaningful work.

The expectation of this position is to achieve organizational, team and personal goals in alignment with our mission and services offered.

Position Summary

The Workforce Development Instructor delivers workforce readiness and skills training to adult participants in Goodwill Career Centers, store-based settings, and external facilities. The Instructor teaches from curriculum provided through the Training Manager and approved online sources, adapts delivery to meet the needs of adult learners, and supports participants from enrollment through training completion and into their job search.

The Instructor is expected to continually develop their skill as a teacher of adults. Primary Duties: Delivers workforce readiness, digital skills, and customer service training, including credentialed programs, using approved curriculum and materials. Adapts instructional delivery to meet the needs of adult learners with varying abilities, backgrounds, and barriers to employment.

Takes responsibility for ongoing growth as an instructor of adults. This includes participating in professional development, observing and applying effective adult learning practices, and incorporating feedback from the Training Manager and supervisor. Provides feedback to the Training Manager on how curriculum is working and what participants need.

Changes to curriculum content are made through the Training Manager. Provides training at external facilities, including correctional facilities, recovery centers, and reentry homes, as scheduled. Staffs Career Center hours at the assigned location. Assists participants with job search activities, including online job boards, applications, resumes, and interview preparation.

Supports employer spotlights and other activities hosted at Career Centers. Assists with Job Extravaganzas as they occur. In coordination with the Director of Community & Employer Engagement, helps connect participants to employment opportunities. Enrolls participants and maintains accurate records of attendance, services, and outcomes in the department's case management system.

Identifies participant barriers and refers participants to appropriate community resources. Promotes training offerings to the public and to partner organizations. All other duties as assigned.

Education

High School Diploma or equivalency required. Bachelor's degree preferred. Two to three years of experience in instruction, training, adult education, or workforce services. An equivalent combination of education and related experience may be substituted in lieu of education. Licensure and Certifications: Maintain valid MS Driver License.

Knowledge, Skills and Abilities: Excellent verbal and written communication skills, including public speaking and group facilitation. Ability to learn, demonstrate, and train individuals with varying abilities on a wide range of topics. Working understanding of adult learning principles, or willingness to develop it. Excellent interpersonal skills and the ability to build rapport with participants from diverse backgrounds.

Ability to work independently across multiple locations and communicate with supervisor as needed. Strong organizational skills and attention to accurate documentation. Additional Requirements: Supports the mission and vision of Goodwill Industries of Mississippi, Inc. Demonstrates discretion and confidentiality in all participant matters.

Fosters a safe work environment and adheres to all CARF and OSHA requirements. Working knowledge of computers, including the Microsoft Office Suite, and comfort learning new software systems. Promotes and demonstrates ethical practices in all activities, including network security. Availability for occasional evening or weekend events.

Ability to pass alcohol/drug screenings, criminal background check and any insurance driving record check, including any additional clearance required for access to correctional facilities. Physical Requirements: Works in an environment with occasional high stress and short deadlines. Sits, stands, and walks for most of the workday.

Routinely bends, stoops, pulls, pushes, reaches, kneels, twists, and turns throughout the day. Ability to lift up to 25 pounds. Travel: Moderate travel required. Routinely travels between assigned Goodwill locations, Career Centers, and external facilities within the service area. Some travel for meetings, conferences, and professional development may be required.

I have read the above statements and understand they are intended to describe the general nature and level of the work being performed by an individual assigned to this role. I realize this is not an all-inclusive list of duties and responsibilities that may be associated with this position. I agree that Goodwill Industries of Mississippi, Inc.

reserves the right to amend and change responsibilities to meet business and organizational needs (including schedule) from time to time, due to business necessity.