Debtors Team Leader

An experienced, highly meticulous Debtors Team Leader is required to manage accounts receivable, maintain accurate financial records, and ensure timely debt collection across company structures. This role works closely with the broader finance team to optimize cash flow, manage client escalations, and resolve complex billing queries.

This is a permanent, full-time, in-office position with micro-flexibility based in Honeydew. The working hours are 08:00 to 17:00, Monday to Friday, with some flexibility and reports directly to the Financial Manager.

Key Responsibilities

Accounts Receivable & Allocations: Accurately process and post incoming payments, monitor aging reports, and handle complex billing, inter-company allocations, and VAT-compliant invoicing. Debt Collection & Account Mining: Proactively manage overdue accounts, negotiate structured payment plans/settlements, and address complex billing queries or customer disputes with a firm yet professional demeanour.

Reconciliations & Cash Flow: Perform detailed account reconciliations, track payment trends, resolve billing errors, and support cash flow forecasting and reporting for management. Reporting: Prepare regular AR aging reports, analyse payment performance metrics, and ensure full compliance with internal financial controls.

Report back to management with detailed feedback. Cross-Departmental Collaboration: Work closely with Creditors, Sales, and Customer Service teams to resolve customer disputes smoothly and maintain positive long-term client relationships. Provide support to management and Financial Manager as required.

Requirements

3-5 years of proven experience in Senior Debtors / Credit Control within high-volume ICT Distribution, Industrial, or Logistics environments. Systems & Automation: Advanced proficiency in MS Excel (data reporting, reconciliations), hands-on experience with modern accounting/ERP software (e.g., SAP or similar), and an open, proactive mindset toward process automation.

Technical Knowledge: Strong understanding of accounts, VAT regulations, foreign payments/currency nuances, and SARS compliance. Soft Skills: Exceptional attention to detail, strong problem-solving ability, professional communication style, and a high level of integrity when handling sensitive financial data. Logistics: Own reliable transport to commute to the Honeydew office daily.