Case Manager

Responsibilities

Needs assessment and formulation of the ISP. Individual therapeutic interactions/rapport-building: Crisis stabilization, ADL prompting, coaching and teaching. Client feedback Decisions pertaining to clients’ need for additional services, resources or more restrictive settings: Choice of treatment interventions, techniques, advocacy activity and frequency of contacts, Pursuit of collateral contacts to gather additional psychosocial information when indicated, Adherence to agency’s risk assessment/management protocols Intake/needs assessment, ISP and reviews, progress notes, Payeeship forms, discharge paperwork Conforms to Program, ODMH, CARF and third-party payer standards and obligations Interacting with essential others are constructive and serves to advance the progress in treatment, the quality of care and the agency’s standing in the community: Peers and supervisors, other service providers, family and significant other, other concerned members of the community Participates actively and productively in agency meetings and supervision sessions Introduces and/or implements new ideas for improving the quality of care Attentive/responsive to feedback from clients, significant others, community partners/members Shares skills, knowledge, expertise with other agency staff (consultations, workshops, team meeting) Advances own level of skill and competency through participation in continuing education opportunities Knowledge of community resources Includes extensive driving to appointments to and from with clients in a company vehicle.

Percentage of travel 75%.

Qualifications

High School diploma required. Bachelor’s degree preferred 3 years mental health/ SUD or community support/case management experience required. Experience with severe and persistent mental health diagnoses, substance use disorders, and dual diagnosis. Knowledge of community resources is critical. CDCA is required if a candidate does not have a Bachelor’s degree; candidate will need to have prior to hire or will need to obtain within 45 days of hire.

Experience using computers, Electronic Health Records (Credible), office phone and cell phone, email, fax/copy machine.