Human Resources Coordinator/HR Assistant

Rosetta Bakery is looking for a highly organized, detail-oriented, and proactive HR Assistant to support our HR department with day-to-day employee relations, payroll support, recruiting, leave administration, benefits administration, compliance, and general HR operations across multiple states. The ideal candidate has previous experience supporting employees in a multi-state environment, is comfortable working in a fast-paced organization, has strong computer and administrative skills, and is confident communicating directly with employees and helping resolve routine HR questions and concerns.

Key Responsibilities

Assist employees with basic HR and payroll-related questions, including pay stubs, schedules, timecards, PTO, deductions, and general payroll inquiries. Support leave administration, including FMLA, maternity leave, medical leave, and other employee leave processes. Support Open Enrollment, including employee communications, enrollment follow-up, eligibility questions, documentation, and coordination with benefits brokers and insurance carriers.

Assist employees with benefits enrollment questions, qualifying life events, coverage issues, and required documentation. Assist with completing and maintaining HR forms, employee records, compliance-related paperwork, and HR documentation. Support HR operations for employees working in multiple states, ensuring that state-specific requirements, leave policies, sick leave rules, payroll practices, and documentation are properly followed.

Work within Paycor for employee information, onboarding, payroll-related support, documentation, and HR processes. Support employee onboarding and offboarding processes. Post open positions on Indeed and other recruiting platforms. Review applications, screen candidates, conduct initial phone screenings, and coordinate interviews with hiring managers.

Maintain communication with candidates throughout the recruiting process. Respond professionally and promptly to employee emails and HR requests. Prepare letters, forms, spreadsheets, reports, and other HR documents. Maintain accurate employee files and HR records. Support HR with investigations, corrective action documentation, and general employee relations administration when needed.

Track pending HR matters and follow up with employees and managers to ensure completion. Assist with additional HR and administrative projects as needed.

Qualifications

Previous experience in Human Resources, HR Administration, HR Coordination, or a similar role. Previous experience supporting employees in a multi-state organization is strongly preferred. Familiarity with differences in state-specific HR requirements, including leave laws, sick leave, payroll practices, and employee documentation.

Prior experience using Paycor is strongly preferred. Experience handling or assisting with FMLA, maternity leave, and employee leave documentation. Previous experience supporting or coordinating Open Enrollment and employee benefits administration. Experience working with benefits brokers, insurance carriers, eligibility requirements, enrollment deadlines, and qualifying life events.

Experience using Indeed, posting jobs, reviewing resumes, and conducting candidate screenings. Strong ability to communicate professionally with employees and resolve routine HR concerns. Excellent computer skills. Strong proficiency with Microsoft Excel, Google Sheets, Microsoft Office, and Google Workspace. Comfortable creating spreadsheets, reports, documents, letters, and professional email communications.

Strong organizational skills and attention to detail. Ability to manage multiple priorities and follow up consistently. Ability to handle confidential employee information appropriately. Strong written and verbal communication skills. Ability to work independently while knowing when an issue should be escalated to HR Management.

What We’re Looking For We are looking for someone who is very comfortable with technology and HR systems, learns quickly, and is not afraid to troubleshoot problems. Because our company operates in multiple states, this person must be comfortable working with different state regulations, policies, payroll practices, benefits requirements, and employee processes.

This person will interact with employees frequently, so we need someone who is patient, professional, approachable, and capable of providing clear answers while maintaining appropriate HR boundaries. The ideal candidate is highly organized, follows through on assignments, pays close attention to detail, and can manage multiple employee requests and administrative tasks at the same time.

Prior Paycor experience, multi-state HR experience, Open Enrollment and benefits administration, leave administration, recruiting, and employee relations experience are highly preferred.