ServiceNow ITAM – Hardware Asset Management (HAM) Developer

This is a remote position. Service. Now ITAM – Hardware Asset Management (HAM) Developer Job Details Employment Type: Contract Work Mode: Remote Location: Offshore Total Experience Required: 5+ years Relevant Experience Required: 5+ years Mandatory Certification: Service. Now Certified System Administrator (CSA) Job Summary We are seeking a Service.

Now ITAM Developer with deep expertise in Hardware Asset Management Pro (HAM Pro). The ideal candidate will focus on hardware lifecycle workflows, stockroom inventory management, automated discovery integrations, and optimizing identification and reconciliation engines.

Key Responsibilities

Write and maintain complex Business Rules, Client Scripts, Script Includes, and UI Actions within the HAM application. Design and implement automated hardware request, deployment, and reclamation workflows using Flow Designer and Integration. Hub. Create Service Catalog items for hardware requests with complex client-side validations and approval rules.

Configure and troubleshoot Service. Now Discovery, SCCM, Intune, JAMF, and third-party hardware inventory integrations. Build REST/SOAP integrations to connect Service. Now with external asset tracking portals, procurement systems, and vendor catalogs. Optimize background jobs, reconciliation engines, and scheduled scripts; support platform upgrades and hardware data normalization.

Requirements

5+ years of hands-on experience in Service. Now development with a focus on ITAM/SAM. High proficiency in JavaScript and the Service. Now API framework. Deep technical understanding of SAM Pro data models, Software Installation tables, Discovery Models, and Software Models. Strong experience with SQL, XML, JSON, and Integration.

Hub steps. Certified System Administrator (CSA) certification.

Preferred Qualifications

Certified Implementation Specialist – Software Asset Management (CIS-SAM). Service. Now Certified Application Developer (CAD).