Debt Negotiator

We’re growing our team at our Santo Domingo, Dominican Republic office and looking for strong communicators and problem-solvers to join us as Negotiators . Behind every account is a real person working toward a fresh financial start—and every successful settlement requires a skilled negotiator who knows how to find the right solution.

As a Negotiator at Americor, you’ll work directly with creditors to negotiate settlements that help our clients move closer to financial freedom. This is a relationship-driven role where communication, patience, strategy, and problem-solving come together. If you enjoy negotiating, navigating challenging conversations, and finding solutions that create successful outcomes, we’d love to meet you and tell you more about the opportunity to grow with our team in Santo Domingo.

JOB RESPONSIBILITIES

● Work directly with creditors, collection agencies, and attorney offices to negotiate fair, reduced settlements on behalf of our clients ● Calculate, create, and process settlements within department guidelines ● Manage an active queue of accounts, staying organized and consistent to meet monthly production goals ● Review client accounts to assess available funds and determine next steps ● Gather and submit documentation needed for settlement approval and payment ● Collaborate with teammates to share insights and support each other in reaching the best outcomes for clients ● Multitask across a busy account queue while maintaining clear, effective communication ● Perform other related duties as assigned REQUIREMENTS ● Effective communication skills, with tact and persuasion in customer-focused conversations ● A high degree of initiative and a positive, can-do attitude ● Genuine passion for helping people, with an outstanding focus on clients' needs ● Good judgment and adaptability in fast-changing conversations ● Ability to meet and exceed monthly production goals ● Close attention to detail and ability to apply policies and procedures consistently ● Strong math skills a plus EDUCATION & EXPERIENCE ● Minimum of 1 year of experience in debt settlement negotiations, collections, mortgage loan processing, or customer service ● Debt settlement negotiation experience preferred ● Back-end collections or recovery collections experience preferred ● Mortgage operations experience a plus This job description does not include every duty or responsibility.

This is just a general description and subject to change at the supervisor's discretion. This is not a contract of employment. Everyone is responsible for reading and complying with all duties, requirements, and responsibilities contained herein, and any subsequent revisions. Americor is an Equal Opportunity Employer; we prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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