DVOP Employment Counselor

Key responsibilities

and day to day responsibilities of this position: DVOP Employment Counselors deliver a broad range of services to assist Veterans and help them to be competitive in the labor market. Services typically include: Developing job and training opportunities for Veterans. Providing outreach and offering assistance to disabled and other Veterans by promoting community and employer support for employment and training opportunities, including apprenticeship and on-the-job training.

Utilizing motivational interviewing techniques to create a supportive environment. Developing employment plans with activities leading to achieving goals and/or work readiness, as well as monitoring and evaluating employment plans activities and progress. Utilizing labor market information, local resources, referrals to community partners and employers to assist customers in meeting their goals.

Assessing needs and educating customers about DWS programs, policies, and services and providing assistance in the application for temporary assistance programs (Food Stamps, Financial, Medicaid, Child Care, and Unemployment Insurance). Visiting homes when needed to establish relationships, increase rapport, problem solve, engage or re-engage the customer.

Assisting customers with resume creation, networking, mock interviewing, and job searching with technology.