Funeral Service Assistant- Toland- Herzig Funeral Homes & Crematory

Landmark is a trusted provider of compassionate, professional funeral and memorial services. Families rely on us during their most difficult moments, and we take pride in delivering care with dignity, respect, and precision.As part of the Landmark Funeral Group, this position supports our operating partner, Toland- Herzig Funeral Homes & Crematory where this role will be based and contribute day-to-day.

Every role at Toland- Herzig Funeral Homes & Crematory supports our mission of serving families with excellence. Our team members understand that the details matter—from the way we greet a guest to the way we prepare a service space. We value compassion, professionalism, reliability, and a calm presence.The Opportunity.

The Funeral Service Assistant plays an important role in supporting funeral and memorial services and ensuring families and guests experience a seamless, respectful environment. This is a part-time, service-focused position ideal for someone who is dependable, composed, and committed to caring for families during meaningful and emotional moments.

The Funeral Service Assistant works closely with Funeral Directors and location leadership to ensure services are executed with dignity, organization, and attention to detail. What You’ll Do. Welcome and assist families and guests with warmth, professionalism, and empathy during visitations, services, and memorial gatherings.

Prepare service areas prior to services, including arranging seating, placing floral tributes, organizing memorial materials, and ensuring spaces are clean and presentable. Support Funeral Directors during services by assisting with processional coordination, guest guidance, and special family requests. Escort and assist families during cemetery services as needed, ensuring a smooth and respectful transition.

Maintain the overall appearance and readiness of the funeral home, chapels, reception areas, and public spaces. Assist with light administrative and operational tasks, including answering phones, organizing materials, and supporting daily funeral home operations. Demonstrate professionalism, discretion, and respect for cultural, religious, and personal traditions at all times.

What You Bring. Prior customer service or hospitality experience preferred. Professional demeanor and appearance required. Strong organizational skills and attention to detail. Ability to communicate compassionately and respectfully. Flexible availability, including evenings and weekends. Valid driver’s license with acceptable driving record (if driving is required).

Why Join Us. Be part of a mission-driven organization that values people and community. Collaborative, supportive team environment. Meaningful work that supports families and local communities. Landmark is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any characteristic protected by applicable federal, state, or local law.

Our goal is to support all team members recruited or employed here. Landmark Funeral Group SMS Terms & Conditions Program Description: By opting in to receive SMS messages from Landmark Funeral Group, you agree to receive text messages related to employment opportunities and the recruiting process. Messages may include application updates, interview scheduling and reminders, requests for additional information, hiring process updates, and other recruitment-related communications.

Opting Out: You can cancel the SMS service at any time by replying STOP to any text message from Landmark Funeral Group. After you send STOP, you will receive a confirmation message that you have been unsubscribed. After this, you will no longer receive SMS messages from us unless you opt in again. Help: If you are experiencing issues with the messaging program, reply HELP for assistance or contact Landmark Funeral Group at [insert recruiting/HR email address or phone number].

Carrier Liability: Wireless carriers are not liable for delayed or undelivered messages. Message Frequency and Rates: Message frequency may vary based on your application status and recruiting activity. Message and data rates may apply. For questions regarding your text or data plan, please contact your wireless provider.

Privacy: For information regarding how Landmark Funeral Group handles information associated with SMS communications, please review the SMS Privacy Policy below. Privacy Policy: We collect your mobile number and related opt-in data for the delivery of SMS messages. Your mobile opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

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