Assistant Manager

Job Title: Assistant Property Manager Employment Type: Full-Time FLSA Status: Non-exempt Location : Station at Elm Creek Apartments (322 units) 5050 Fredericksburg Rd #276, San Antonio, TX 78229 https://www.stationatelmcreek.com/ Schedule: Monday

• Friday from 8:30an - 5:30pm Reports to: Property Manager Compensation Package: Competitive hourly pay range of $22.00 - $23.00 Leasing commission and renewal lease commission opportunities 20% employee rent discount at Station at Elm Creek; subject to availability Benefits Package: Medical insurance at no cost to the employee Dental insurance at no cost to the employee Supplemental insurance available at employee expense (Vision Insurance, Life and AD&D Insurance, Critical Illness Insurance, Accident Protection Plan Insurance, Hospital Indemnity Protection Plan Insurance) 401k enrollment program available Life Balance Program access for associate-only discounts Paid time off, accrued through the year at 5.66 hours per pay period (136 hours per year). 8 paid holidays off per year (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve, Christmas Day, New Year’s Day) Administrative : Comply with all Fair Housing and Equal Housing Opportunities requirements Comply with appropriate state landlord/tenant statutes Attend training and development seminars Operational & Financial : Advertise and promote the property Utilize industry specific software for lead management Provide tours to prospective and current residents Complete full cycle lease process with prospective residents Ensure compliance with renter’s insurance Maintain resident occupancy of 95% Ensure the timely collection of rent and other ancillary revenue Assist Property Manager with delinquency process Assist Property Manager with processing vendor invoices Other duties as assigned by Property Manager Resident Experience: Engage with your prospective and current tenants using a professional and courteous approach Navigate priority changes to respond to and resolve unforeseen issues or emergencies Reduce tenant turnover by identifying tenant relation issues, mediating between parties, and recommending solutions Complete quality assurance calls following up on completed work orders Facilitate resident events What You’ll Need: Authorization to work in the United States High School Diploma or equivalent 1+ years of experience in multi-family property management Yardi Voyager and CRM experience preferred Proficient in Microsoft Office Applications including, Outlook, Word, and Excel Demonstrates teamwork, good hygiene, ethical behavior and integrity, excellent customer service and communication skills, ability to multi-task, resolve conflicts, engage in cost/benefit analytical decision-making, and ambition for continuous professional development Your Work Environment: Approximately 80% in office environment using a computer and phone Approximately 20% inspecting property grounds, including apartments, building structure, landscaping, and signage which may require the ability to climb stairs, ladders and maneuver walkways Ability to carry or move objects weighing up to 20 pounds Mission Statement: “Affinity doesn’t just manage an asset – we cultivate an investment. We want you, as our newest associate, to come along for the ride, and ultimately, have a chance to steer the ship.” INTEGRITY, INITIATIVE, INNOVATION