Internal Sales Administrator

Driving sales operations and client responsiveness across South Africa and sub-Saharan Africa, this role turns enquiries into accurate quotes and orders, maintains pipeline integrity, and ensures sales opportunities progress smoothly. Working as the central anchor behind the field team, the position collaborates closely with market technologists, OEM partners, finance, supply chain, and operations.

The position plays a vital commercial and administrative role by providing mining clients, contractors, and distributors with rapid, precise, and professional service. From managing foreign currency quoting to overseeing order fulfillment logistics, the candidate will ensure high standards of accuracy and accountability within a fast-moving environment.

Key Responsibilities

Receive and qualify inbound enquiries and RFQs from mines, contractors, and distributors; log every enquiry in the CRM with source, product line, value, and next step; route technical queries to market technologists and track progress. Quotations & Pricing: Prepare accurate quotations and proposals using current price lists, OEM pricing, lead times, and approved templates.

Quote in foreign currency following finance procedures, verify accuracy and validity prior to issuance, and follow up open quotes to drive decisions. Order Processing & Fulfillment: Process customer and purchase orders, raise supplier orders with OEM partners, coordinate delivery, rental, and demo logistics with operations and supply chain, and track orders through to invoicing.

CRM & Pipeline Management: Keep CRM pipeline stages, values, next steps, and close dates up to date, while flagging stalled deals and data gaps prior to weekly reviews. Sales Reporting: Compile weekly sales reports and pipeline inputs using CRM data, maintaining simple trackers for open quotes, orders, and follow-ups.

Liaison & Support: Serve as the primary contact for customers on quotes and orders; liaise with OEMs, finance, supply chain, and operations on pricing, stock, shipping, and payments. Support field sales with documentation and history, and assist with attendee follow-up for events and workshops. Administration & Records: Maintain customer records, price lists, and quote templates while ensuring contracts, purchase orders, and supporting documents are systematically filed.

Requirements

Matric certificate. Diploma or degree in business, commerce, engineering, or a related field. 3+ years of experience in internal sales, sales support, or sales administration (ideally B2B and technical). Strong numeracy skills and high attention to detail. Confident, professional written and spoken English communication skills. Valid driver's licence and own transport.

Benefits

Monday to Friday 8:00 - 12.30