Hearing Instrument Specialist / Licensed Hearing Aid Dispenser

Ready to Make a Difference? If you're looking for a meaningful career where your expertise is valued and your patients come first, we’d love to connect with you. Cranston Hearing Center is seeking a Licensed Hearing Aid Dispenser / Hearing Instrument Specialist (HIS) to join our trusted, patient-focused hearing care team in Cranston, RI.

This is an excellent opportunity for a provider who values meaningful patient relationships, advanced hearing technology, and a supportive clinical environment, without high-pressure sales tactics.

What You Will Do

• Patient Care & Clinical Responsibilities
• Conduct comprehensive hearing evaluations in accordance with Rhode Island licensing guidelines
• Recommend personalized hearing solutions based on patient needs, lifestyle, and hearing goals
• Fit, program, and adjust hearing instruments to ensure optimal comfort and performance
• Provide ongoing follow-up care, counseling, and long-term patient support
• Educate patients and their families on hearing loss, treatment options, and device use
• Perform in-office cleanings, troubleshooting, and minor repairs
• Patient Experience & Relationship Building
• Build long-term, trusted patient relationships through education and high-touch care
• Deliver a compassionate, supportive experience aligned with a “patient for life” approach
• Ensure consistent communication and follow-up to drive patient satisfaction and retention
• Support clinic growth through patient retention, referrals, and local outreach efforts
• Contribute to appointment conversion and overall clinic performance
• Maintain accurate, timely patient records and documentation
• Follow established clinical workflows and best practices
• Partner with support staff to ensure an efficient, organized clinic environment What We’re Looking For
• Licensed Hearing Aid Dispenser / Hearing Instrument Specialist (required)
• Strong communication, counseling, and patient education skills
• Ability to work both independently and collaboratively in a team environment
• High level of professionalism, organization, and attention to detail
• A patient-first mindset and passion for improving quality of life through better hearing Why Join Cranston Hearing Center?
• Supportive, team-oriented environment
• Focus on quality patient care over high-pressure sales
• Access to advanced hearing technology and tools
• Opportunity to build strong, long-term patient relationships Benefits 401(k) with matching Medical, dental, and vision insurance Employer-paid life insurance Optional supplemental life & AD&D Critical illness & hospital indemnity coverage Short-term & long-term disability Paid time off Employee discounts Work Location : In-person – Cranston, RI otal Compensation : $90,000.00 (Base + Commission)