EDI & Order Management Support Specialist

Maxwood Furniture is a rapidly growing furniture company with an expanding portfolio of brands including Max & Lily, Plank + Beam, and Maxtrix. Since launching over two decades ago, we've built multiple sales channels across DTC websites and third-party marketplaces. We're passionate about designing inspiring, on-trend furniture that brings customers' home décor dreams to life.

We are seeking a new member to join our Tech Team. Are you ready to be part of something amazing?

About the Role

We're looking for a detail-oriented EDI & Order Management Support Specialist to handle recurring transactional and data-maintenance work across our order management, inventory, and product data systems. This role supports our Systems Administrator by owning day-to-day order corrections, EDI monitoring, and inventory/product data upkeep, freeing up senior staff for higher-level projects.

No specific tool experience is required — we're looking for someone with a background in ERP, order management, or EDI environments who can learn our systems quickly.

Responsibilities

Process and troubleshoot customer orders, correcting errors as they arise Maintain accurate customer, inventory, and product data across business systems Monitor system and data feeds, identifying and resolving processing errors Support day-to-day inventory management, including stock levels and warehouse data Diagnose recurring issues and work with internal teams to resolve them Perform routine data uploads and reporting tasks as needed Qualifications Experience with or understanding of order management, inventory management, and basic ERP concepts Familiarity with EDI or system-to-system data processing is a plus, but not required Comfortable working across multiple business systems and switching between tasks Strong attention to detail and solid data-entry accuracy Ability to troubleshoot and resolve routine data or process errors independently Clear communicator, able to flag and escalate issues when needed Comfortable with repetitive, detail-heavy work in a fast-paced environment May require irregular office hours during major holidays, including nights and weekends Benefits 401(k) with Company Match Medical, Dental & Vision Insurance Flexible Spending Account (FSA) Life Insurance Employee Discount Flexible Schedule Paid Time Off Work Location Daniel Island, South Carolina (Charleston)