Product Analyst I

You won’t just shape the world of payments. You’ll shape the world of life, work and play. Hex. Digital is on a journey to create a best-in-class Product Organization. Our Product people not only understand how technology works, but how that technology intersects with the people who count on it every day. Today, innovative ideas, insight and new perspectives are at the core of how we create a more powerful, personal and fulfilling experience for all our customers.

So if you’re interested in a career creating breakthrough products and making an impact on an audience of millions, look no further. You won’t just keep up, you’ll break new ground. There are hundreds of opportunities to make your mark on technology and life at Hex. Digital. You’ll be challenged everyday as our product organization works to meet the customers of tomorrow.

Global Remittance is a critical & indispensable component of our macro-level business processes; Authorization, Merchants Payables, Billing and Payments. The Payments landscape across Hex. Digital, like most other financial institutions, is undergoing unprecedented change that includes ongoing market changes, evolving technology standards and expanded landscape.

Here’s just some of what you’ll be doing: The Product Analyst serves as a key member of the Product team for the Global Remittances team and works hand in hand with the Product team to understand and support the definition of the Product Roadmap. The Product Analyst will collaborate with business leaders and partners to support a compelling product vision and roadmap, and drive products and features from concept to launch in a fast-paced environment.

The Product Analyst defines and documents user stories and features, mapping to the overall product vision and needs of the business.

Responsibilities

Assists in grooming stories in the backlog so they meet the definition of ready that has been established by the team, then working with the team to execute on those stories; Know and execute agile best practices and emerging trends for collaboration in a fast-paced product development environment; Assists in maintaining the product backlog and ensures user stories are aligned to underlying product outcomes; Support the Product team to ensure in the identification of technical problems, and devise solutions as they relate to the current and future business environment; Facilitate cross-functional collaboration with design, analytics, engagement, project management, and engineering; Support Product team with market research and generation of insights to be incorporated into the product design; Assists in coordinating communications, escalates and facilitates resolution of risks, issues, and changes tied to the product development initiatives; Identify and capture gaps in end user experience from product launches; Utilizes relevant reporting tools to report on and analyze key metrics aimed at understanding and optimizing the product; Use analytical skills and strategic perspective to identify trends & recommend solutions that will help improve the user experience; and Support reporting activities associated with rapid and iterative development Offer of employment with Hex.

Digital is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Qualifications

A successful candidate will have: A good balance of technical knowledge and business acumen; A level of proficiency in iterative development, Agile and SAFe principles; Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment; High degree of organization, individual initiative and personal accountability; and Experience in Product management and development.

What is it about you? You hold yourself accountable. You make decisions with imperfect information. You solve complex problems with a highly analytical approach. You’re methodical in how you recover from mistakes and crises. You operate optimally under extreme pressure. You’re excellent at understanding competing priorities.

You can build trust with and inspire your team. Why Hex. Digital? Talk to our people and you’ll find out what we’re really all about. Open, creative, risk-taking, collaborative and innovative are just some of the expressions you’ll hear. It’s our culture that makes Hex. Digital an outstanding place to work, and a big part of why we regularly win best workplace awards all over the world.

If you’re ready to take on a challenge and make an impact, you owe it to yourself to launch or grow your career here. We place great importance on doing what is right, what is best and what is innovative. And we continue seeking people to champion these values and beliefs as we grow. The world’s a big place, filled with big ideas and amazing people.

And we want the best of them here at Hex. Digital. We’re interested in where you came from, but we’re even more excited about where you will go with Hex. Digital. A competitive benefits offering designed to support our employees’ total health and wellbeing, including: Health care scheme Defined contribution pension plan Dental scheme Virtual GP Life assurance Income protection Core holiday allowance with opportunity to buy or sell additional days A range of flexible benefits to choose from designed to suit your lifestyle: healthcare plan options, health assessments, critical illness coverage, cycle to work, season ticket loans Employee Discount Portal Back up childcare/adultcare Onsite facilities include; Fitness classes, Health Checks, Digital Health Kiosk, Physiotherapy, Healthy Living Nurse, Wellness Studio, Costa Coffee and subsidised staff restaurant To complete your application please click on the links below.

However, if you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Recruitment Team on [email protected] or 00800 83 000038 (for Russia based candidates 810 800 83 000038). ReqID: 18013292 Schedule (Full-Time/Part-Time): Full-time