Chief Business Analyst

We are seeking a Chief Business Analyst to drive clear, testable requirements and cross-functional alignment across the full delivery lifecycle. You will partner with business and technical stakeholders, track delivery metrics, and coordinate UAT to ensure successful releases.

Responsibilities

Elicit and document business and functional requirements Define success criteria and acceptance criteria for initiatives Map current-state and future-state workflows and business processes Translate business needs into clear, actionable requirements for technical teams Coordinate alignment across business, product, and technical stakeholders Track delivery progress, KPIs, risks, dependencies, and action items Plan and facilitate UAT, capture results, and obtain business sign-off Maintain requirements traceability through design, development, testing, and deployment Validate requirements with teams and resolve ambiguities throughout implementation Create user-facing documentation for new features, behaviors, and workflows Support post-deployment validation and confirm delivered outcomes Capture lessons learned and recommend process improvements Requirements 7+ years of business analysis experience on software development projects Proven stakeholder management experience across business, product, and engineering groups Strong requirements lifecycle management skills including traceability and change control Solid data analysis skills to define KPIs, interpret metrics, and produce actionable insights Hands-on large language models (LLM) skills using tools such as ChatGPT or GitHub Copilot for documentation and analysis support Strong documentation skills for requirements, workflows, process flows, and user guides Strong attention to detail and quality focus in written deliverables Agile or hybrid delivery experience with tools such as Jira and Confluence Upper-Intermediate English proficiency (B2, Upper-Intermediate) Nice to have Business analysis certification such as CBAP or PMI-PBA Project management certification such as PMP or CSM Experience with complex enterprise software products Experience with system integration or modernization initiatives Experience in regulated environments with strict compliance requirements