Design Center Specialist

Job Details: Job Location: Classic Rock Mechanicsburg

• Mechanicsburg, PA, Salary Range: $18.00 - $25.00Hourly, Help Customers Bring Their Dream Spaces to Life At Classic Rock Fabrication, we know choosing countertops is about more than selecting stone. It's about creating a space customers will love for years to come. As a Design Center Specialist, you'll be the friendly face that guides homeowners through one of the most exciting parts of their project. From helping customers select the perfect stone and sink to answering questions and coordinating material reservations, you'll play a key role in delivering an exceptional experience from start to finish. If you enjoy working with people, have an eye for design, and love helping customers make confident decisions, this could be the perfect opportunity for you.

What You'll Do

Welcome and assist homeowners throughout the selection process Deliver an exceptional customer experience from the first conversation through final selections Answer incoming calls and schedule showroom and design appointments Help customers select stone materials, sinks, faucets, and edge profiles that fit their style and needs Reserve customer-selected materials and maintain accurate reservation records Receive incoming products and materials Communicate regularly with the Purchasing Department to ensure inventory availability Maintain accurate records and support daily showroom operations Follow all company policies, procedures, and safety guidelines Uphold Classic Rock Fabrication's Core Values in every customer interaction Perform additional duties as needed to support the team and company goals What Makes You a Great Fit?

You genuinely enjoy helping people and creating positive experiences You have strong communication and organizational skills You pay attention to details and follow through on commitments You have an interest in design, home improvement, or interior finishes You thrive in a fast-paced, team-oriented environment Previous customer service, retail, design center, showroom, or sales experience is a plus, but not required Why Join Classic Rock Fabrication?

At Classic Rock Fabrication, we're committed to creating an exceptional experience not only for our customers, but for our employees as well. You'll join a supportive team that values collaboration, respect, accountability, and continuous improvement. Whether you're looking to build a career in customer service, design, operations, or sales, you'll have opportunities to learn, grow, and make an impact.

What We Offer

Competitive pay Medical, Dental, and Vision Insurance Company-Paid Life Insurance 401(k) with Company Match Paid Time Off (PTO) Paid Holidays Employee Assistance Program (EAP) Employee Referral Program Professional Development and Growth Opportunities Hands-on Training and Career Advancement Opportunities Supportive, Team-Oriented Culture Stable, Year-Round Employment Our Core Belief If it's not safe, don't do it.

At Classic Rock Fabrication, safety comes first, respect is non-negotiable, and quality matters. If you love helping customers, enjoy design, and want to be part of a company that values its people, we'd love to meet you. Here's a video you can watch to learn more about our culture: https://www.youtube.com/watch?v=1KJ1qeaye_o Apply today and help customers turn their vision into reality!

Qualifications

Qualifications we are looking for: One to two years of customer service, retail, showroom, administrative, or related experience, or an equivalent combination of education and experience. Ability to read and interpret blueprints, design layouts, and specifications Excellent communication and interpersonal skills. Ability to read, write, and communicate effectively in English.

Basic math skills, including addition, subtraction, multiplication, division, fractions, and decimals. Ability to follow written and verbal instructions and work independently. Strong organizational skills with attention to detail. Proficiency with basic computer systems and office software. Evening and weekend availability as part of a rotating schedule.

Physical Requirements Regularly stand, walk, sit, reach, bend, stoop, crouch, push, pull, lift, grasp, and perform repetitive motions. Ability to work in both office and warehouse showroom environments.