Agent (SR) Inhouse Sales & Customer Service AMS

Task Responsibilities The position holder will be responsible for quotations, reservations and booking of cargo shipments in coordination with headquarter in view of space and uplift guarantees freight. Analyzing feasibility of a freight transport request (nature of cargo, dimensions, destination..) He has to handle customer service requests related to the booking of their shipment and coordinate cargo ground handling actions with the ground handling and/or trucking company.

He will have to update details on accepted cargo in the Cargolux System in order to allow tracing and final invoicing to customer Essential Requirements General school leaving certificate of secondary education or equivalent Previous exposure in a cargo booking office environment is a necessity Operational knowledge Excellent level in written and spoken Dutch and English Communicate effectively and assertively Excellent organizational skills Ability to meet tight deadlines and to adapt to a rapidly changing environment Results and target oriented People and team oriented and able to work independently Good numeracy and literacy skills Fully PC literate in word and excel Working Conditions Full-time, permanent position based in Schipol Airport.

Occasional travel may be required. A certificate of good conduct will be required in case of positive selection.