Programme Delivery Manager - Technology

We're looking for a Programme Delivery Manager – Technology to join our team in West Flanders, Belgium in an office and client site working mode. In this role, you will oversee large-scale client engagements across the Benelux region, ensuring the successful delivery of complex programs that drive measurable business impact.

You will hold full accountability for delivery outcomes, client relationships and commercial performance while fostering continuous improvement and developing a strong management team. Your ability to combine strategic oversight with technical depth will ensure you can challenge decisions, resolve challenges and collaborate effectively across engineering and leadership teams.

Responsibilities

Drive end-to-end program delivery from initiation through completion in line with EPAM processes Manage client relationships and expectations at project, program and governance levels Address client issues, identify engagement risks and ensure mitigation plans are executed Develop and maintain delivery plans and coordinate proposals and statements of work Oversee multiple activity streams and align them with SDLC and IT service management processes Own all aspects of delivery, including financial, sourcing, implementation and regulatory requirements Collaborate with multi-disciplinary global teams to drive estimates, delivery plans and retrospectives Requirements Significant experience leading large, complex, multi-team programs (50+ FTE, multi-year duration) Proven track record in delivering enterprise commerce or digital transformation programs in a consulting context Demonstrated experience with legacy-to-microservices modernization Background delivering for retail, grocery, or consumer-goods clients is a strong advantage Experience managing program budgets of $10M+ annually Strong understanding of microservices architecture, cloud-native delivery (AWS/Azure/GCP), CI/CD and DevOps practices Deep knowledge of SDLC/PDLC and best-practice project and program management methodologies Fluent in agile delivery at scale (SAFe, LeSS, or equivalent) and capable of hybrid model application Ability to engage credibly in architectural discussions with senior engineers and client architects Understanding of AI solutions to improve SDLC efficiency Executive presence with the ability to influence and negotiate at VP and C-level Excellent written and verbal communication skills in English (Dutch is a plus) Skilled in managing distributed teams across multiple time zones Strong commercial acumen for handling change requests, scope negotiations and contracts Nice to have Experience working within or alongside a global system integrator delivery model Exposure to pre-sales, solutioning, or shaping large commercial deals