Customer & Sales Advisor (m/f/d) Telekom Shop

Deutsche Telekom Privatkunden-Vertrieb GmbH We are the face of Telekom. Our job is to inspire and advise customers; with us, you can experience innovation first-hand. Are you open to technology – and to people, of course? Then come and join us! We offer plenty of opportunities. Job description You are a confident sales assistant in the Telekom Shop team.

During consultations, you impress as someone who understands customers, applying your extensive specialist knowledge effectively and bringing our product range to life. You support your colleagues in technical matters as a trusted partner, drawing on your professional experience. As a sales assistant in the Telekom Shop, you will take on the following tasks: You will advise on and sell standard products and services You will carry out service tasks at the service counter, including troubleshooting using simple methods You will resolve critical and complex customer issues and process customer orders in accordance with system specifications, including data maintenance You will contribute to product-specific sales promotion activities in the region You will assist with the induction and training of shop staff Requirements You have completed vocational training and have either undertaken specific, role-related further training or possess equivalent professional experience.

Thanks to your specialist professional experience, you already have specialist knowledge in sales. Furthermore, you demonstrate the following knowledge and skills: A confident manner and a passion for sales Knowledge of the Telekom product range or a willingness to acquire this A high degree of goal-orientation, commitment, flexibility and resilience Willingness to adapt working hours to standard shop opening hours and customer footfall A well-groomed appearance Sales and negotiation skills Your application can be processed by external service providers in Germany.

Applications for positions outside Deutsche Telekom AG can also be processed by recruiters in other European countries. This also applies to the processing of applications at subsidiaries of Deutsche Telekom AG. For our civil servant employees, therefore, the following note: You are not obliged to attach documents relevant to personnel files, in particular civil servant appraisals, with your application.

However, you are free to provide these documents voluntarily. This position is also possible on a part-time basis. Severely disabled people will be given priority if they are equally qualified.